I posted a trace to the list a month or so ago - and submitted a ticket request to Patton (with a sip trace and patton sip debugging).
Their final response: ====== Please reply above this line ====== It is worth a try. Honestly I am not certain what is causing the failure. I'm still looking into it. Regards, Steve Gardner Technical Support Engineer Patton Electronics http://patton.com http://support.patton.com - Patton Support +1 (301) 975-1007 Ticket Details Ticket ID: 71062 Department: Support for NA/LA/APAC Priority: Standard Status: Open So Patton was zero help... From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Wednesday, May 25, 2011 9:39 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Configuration for Global or Group call pickup Do you have a call trace of an example? Since the call is not anchored on the sipx server i would assume the patton doesn't like the "intercept" request. Actually, a call trace and a sip debug at the patton would be most helpful. If it does not work and they (patton) explain why, it sounds like a reasonable enhancement request. ________________________________ This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Garrett County Government therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of email transmission. Garrett County Government, 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org
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