I posted a trace to the list a month or so ago - and submitted a ticket request 
to Patton (with a sip trace and patton sip debugging).

Their final response:

====== Please reply above this line ======
It is worth a try. Honestly I am not certain what is causing the failure. I'm 
still looking into it.

Regards,
Steve Gardner
Technical Support Engineer

Patton Electronics
http://patton.com
http://support.patton.com - Patton Support
+1 (301) 975-1007


Ticket Details
Ticket ID: 71062
Department: Support for NA/LA/APAC
Priority: Standard
Status: Open


So Patton was zero help...

From: [email protected] 
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Wednesday, May 25, 2011 9:39 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Configuration for Global or Group call pickup

Do you have a call trace of an example? Since the call is not anchored on the 
sipx server i would assume the patton doesn't like the "intercept" request. 
Actually, a call trace and a sip debug at the patton would be most helpful. If 
it does not work and they (patton) explain why, it sounds like a reasonable 
enhancement request.

________________________________
This message and any files transmitted with it are intended only for the 
individual(s) or entity named. If you are not the intended individual(s) or 
entity named you are hereby notified that any disclosure, copying, distribution 
or reliance upon its contents is strictly prohibited. If you have received this 
in error, please notify the sender, delete the original, and destroy all 
copies. Email transmissions cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, destroyed, arrive late or 
incomplete, or contain viruses. Garrett County Government therefore does not 
accept any liability for any errors or omissions in the contents of this 
message, which arise as a result of email transmission.


Garrett County Government,
203 South Fourth Street, Courthouse, Oakland, Maryland 21550 
www.garrettcounty.org
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to