There are several on this list, including myself, that have been burned by
Netgear switches.   If resetting your switch fixes a problem, there is an
issue with the switch, or the power feeding that switch.   Personally, I'd
replace the switch, and I'd also ensure it is on a quality UPS.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Dragan Jurkovic
Sent: Thursday, June 16, 2011 1:00 PM
To: [email protected]; Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Problem with internal calls Polycom to Polycom
-PRACK missing

For me it happens even if phones are plugged directly to Netgear
GS748TP switch. When I restarted the switch problem went away for a
while, but it seems it is back. Could it be faulty switch?

Dragan

On Thu, Jun 16, 2011 at 3:27 PM, Matthew Kitchin (usenet/public)
<[email protected]> wrote:
> Me too!
> It happened on 4.2.1 with pcom firmware 3.2.4 and still with 4.4.0 and
3.2.5. After going through some traces, we replaced an old cat 5 drop with
several cross connects with a cat 6 home run  it seems. To have helped.
> -----Original Message-----
> From: Tony Graziano <[email protected]>
> Sender: [email protected]
> Date: Thu, 16 Jun 2011 12:29:05
> To: Discussion list for users of sipXecs
software<[email protected]>
> Reply-To: Discussion list for users of sipXecs software
>        <[email protected]>
> Subject: Re: [sipx-users] Problem with internal calls Polycom to Polycom -
>  PRACK missing
>
> On Thu, Jun 16, 2011 at 12:20 PM, Dragan Jurkovic <[email protected]>
wrote:
>> Hi all,
>>
>>  I have a strange problem with internal calls between Polycom phones
>> (IP 331 boot rom 4.1.3, SIP 3.2.4.B). sipXecs is 4.4 with all latest
>> patches applied.
>> When calling from one station to another an attempt to answer incoming
>> call will result in following: screen still shows Ignore, Answer, More
>> options, ringing stops, and caller's phone will show that call is
>> answered. The only way  to stop the call on called phone is to go to
>> reject option. This happens randomly but very often.
>> Attached logs show that PRACK is not issued in failed call case.
>>
>>  Is this Polycom or sipXecs issue? Has anyone stumbled on this.
>>
>> What is more puzzling - we have remote site with identical
>> configuration and this never happens there!
>>
> I have also seen this with firmware 3.2.5 on a limited basis but have
> not tracked it down. It also happens on incoming trunk calls. In the
> one instance where it is happening we're in the process of replacing a
> crappy switch though, and I wanted to get that out of the way before I
> pointed fingers.
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>
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