On Mon, Jun 20, 2011 at 2:20 PM, Tony Graziano
<[email protected]> wrote:
> On Monday, June 20, 2011, Douglas Hubler <[email protected]> wrote:
>> On Sun, Jun 19, 2011 at 11:44 PM, Paul Curtis <[email protected]> wrote:
>>> This is a known issue with Polycom, I worked with them to resolve the
>>> missing PRACK.  This also had to do with the on-hold issue I had posted a
>>> while back.  That was when Polycom noticed the missing PRACK.  They do
>>> have a software release fix coming 3.2.5B, surprised it hasn't posted yet.
>>>  It's been well over 6 weeks.  Perhaps they found other issues to add
>>> prior to releasing it.
>>>
>>> This only occurred in 4.4 (all releases).  4.2.1 worked just fine.
>>> Polycom phones that are affected in my environment were 331,335,560,670.
>>> At least that is what I have to test with.  The error occurred with calls
>>> from inbound / outbound gateways of any type, even other sipx systems.
>>
>> If someone can reproduce this on 4.4, can you disable this distinct ringtones
>>  http://wiki.sipfoundry.org/display/sipXecs/Distinct+ringtones+for+internal+and+external+calls
>> and see if problem persists
>> _______
>
> Problem persists with distinctive ringtones off.

Tony, could you take snapshot and raise a critical in JIRA?

Thanks,
George
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