I plan to. I have to wait for the site to be staffed. I have also downgraded
forward to 3.1.3 so I can test further. if it happens only on 3.2.x then I
had an upgrade a phone and selectively test without disrupting a working
sytem. otherwise I have to snapshot/calltrace then wipe and load ip 4.2.1.
On Jun 20, 2011 8:07 AM, "George Niculae" <[email protected]> wrote:
> On Mon, Jun 20, 2011 at 2:20 PM, Tony Graziano
> <[email protected]> wrote:
>> On Monday, June 20, 2011, Douglas Hubler <[email protected]> wrote:
>>> On Sun, Jun 19, 2011 at 11:44 PM, Paul Curtis <[email protected]> wrote:
>>>> This is a known issue with Polycom, I worked with them to resolve the
>>>> missing PRACK.  This also had to do with the on-hold issue I had posted
a
>>>> while back.  That was when Polycom noticed the missing PRACK.  They do
>>>> have a software release fix coming 3.2.5B, surprised it hasn't posted
yet.
>>>>  It's been well over 6 weeks.  Perhaps they found other issues to add
>>>> prior to releasing it.
>>>>
>>>> This only occurred in 4.4 (all releases).  4.2.1 worked just fine.
>>>> Polycom phones that are affected in my environment were
331,335,560,670.
>>>> At least that is what I have to test with.  The error occurred with
calls
>>>> from inbound / outbound gateways of any type, even other sipx systems.
>>>
>>> If someone can reproduce this on 4.4, can you disable this distinct
ringtones
>>>
http://wiki.sipfoundry.org/display/sipXecs/Distinct+ringtones+for+internal+and+external+calls
>>> and see if problem persists
>>> _______
>>
>> Problem persists with distinctive ringtones off.
>
> Tony, could you take snapshot and raise a critical in JIRA?
>
> Thanks,
> George
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