Save yourself an effort Tony. I tried ALL available (downloadable)
versions. It always happens with 4.4. I tested 331s and 650s.

Dragan

On Mon, Jun 20, 2011 at 9:12 AM, Tony Graziano
<[email protected]> wrote:
> I plan to. I have to wait for the site to be staffed. I have also downgraded
> forward to 3.1.3 so I can test further. if it happens only on 3.2.x then I
> had an upgrade a phone and selectively test without disrupting a working
> sytem. otherwise I have to snapshot/calltrace then wipe and load ip 4.2.1.
>
> On Jun 20, 2011 8:07 AM, "George Niculae" <[email protected]> wrote:
>> On Mon, Jun 20, 2011 at 2:20 PM, Tony Graziano
>> <[email protected]> wrote:
>>> On Monday, June 20, 2011, Douglas Hubler <[email protected]> wrote:
>>>> On Sun, Jun 19, 2011 at 11:44 PM, Paul Curtis <[email protected]> wrote:
>>>>> This is a known issue with Polycom, I worked with them to resolve the
>>>>> missing PRACK.  This also had to do with the on-hold issue I had posted
>>>>> a
>>>>> while back.  That was when Polycom noticed the missing PRACK.  They do
>>>>> have a software release fix coming 3.2.5B, surprised it hasn't posted
>>>>> yet.
>>>>>  It's been well over 6 weeks.  Perhaps they found other issues to add
>>>>> prior to releasing it.
>>>>>
>>>>> This only occurred in 4.4 (all releases).  4.2.1 worked just fine.
>>>>> Polycom phones that are affected in my environment were
>>>>> 331,335,560,670.
>>>>> At least that is what I have to test with.  The error occurred with
>>>>> calls
>>>>> from inbound / outbound gateways of any type, even other sipx systems.
>>>>
>>>> If someone can reproduce this on 4.4, can you disable this distinct
>>>> ringtones
>>>>
>>>>  http://wiki.sipfoundry.org/display/sipXecs/Distinct+ringtones+for+internal+and+external+calls
>>>> and see if problem persists
>>>> _______
>>>
>>> Problem persists with distinctive ringtones off.
>>
>> Tony, could you take snapshot and raise a critical in JIRA?
>>
>> Thanks,
>> George
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