4.4 has a did on voicemail in the dialplan. On Jul 21, 2011 5:06 PM, "Jeff Gilmore" <[email protected]> wrote: > I have an autoattendant that allows access to a variety of service like conferences, voicemail, etc. This autoattendant accessible as "0" from inside, or by DID from outside (DID is assigned as an alias to the Autoattendant dial plan). My problem is with getting to voicemail. > > The autoattendant has digit "1" assigned to trigger the action "Voicemail Login". If I call this autoattendant from inside by dialing zero, I can enter 1 and it will take me to voicemail properly. > > If I do the same thing by calling from outside using the DID, when I press 1 I get dead air for 10 seconds, then it hangs up with a fast-busy. If I look in the IVR log, I see > > doAction Voicemail Access. Transfer to sip:888@(my domain) > > Which looks correct (my voicemail extension is 888). Can anyone suggest why this would not work from an outside call? > > Alternatively, can you suggest a better way to give direct access to a variety of voicemail mailboxes from a single central DID? > > Thanks! > > Jeff
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