Hello Jeff. Does this outside call pass sipX SBC? IF not, the problem is clear - it seems to be REFER SIP message, but you need RE-INVITE I think. Try to use port 5080 for outside calls and everyhing will be ok.
On Thu, 21 Jul 2011 17:06:03 -0400, Jeff Gilmore <[email protected]> wrote: > I have an autoattendant that allows access to a variety of service > like conferences, voicemail, etc. This autoattendant accessible as > "0" > from inside, or by DID from outside (DID is assigned as an alias to > the Autoattendant dial plan). My problem is with getting to > voicemail. > > The autoattendant has digit "1" assigned to trigger the action > "Voicemail Login". If I call this autoattendant from inside by > dialing > zero, I can enter 1 and it will take me to voicemail properly. > > If I do the same thing by calling from outside using the DID, when I > press 1 I get dead air for 10 seconds, then it hangs up with a > fast-busy. If I look in the IVR log, I see > > _doAction Voicemail Access. Transfer to sip:888@ [1](my domain_) > > Which looks correct (my voicemail extension is 888). Can anyone > suggest why this would not work from an outside call? > > Alternatively, can you suggest a better way to give direct access to > a variety of voicemail mailboxes from a single central DID? > > Thanks! > > Jeff > > Links: > ------ > [1] http://mail.runnet.ru/sip:888@ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
