honestly I have had the same problem what's a nother new install and have a phone that will not extinguish mail no matter what. that system does not have internet access so access takes a long time. I'm happy to review the log files for you since it will probably help me also. On Aug 15, 2011 11:06 AM, "Tony Graziano" <[email protected]> wrote: > leave it a voicemail from the handset and then delete it > On Aug 15, 2011 11:05 AM, "Philippe Laurent" <[email protected]> wrote: >> Had the opportunity to restore sipx after a hard drive failure last night > at >> a client location. It worked very well (scary how easy it was), with one >> exception: the MWI indicator on the Polycom IP550 phones will not >> extinguish. I've disabled/enabled permissions for vm, restarted the > Message >> Waiting service, sent profiles and restarted the phones. Nothing seems to >> work. >> >> There are no vm on the extensions. >> >> Is there a database entry or script I can run to tell sipx to quit telling >> the phone that it has a vm waiting?
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