After double-checking the MWI monitored extension, I took your advice and left a message, listened to it, and nuked it. The light extinguished.
Still have one more phone to debug elsewhere, so if that procedure doesn't work there, I'll send you the log files for that problem child. On Mon, Aug 15, 2011 at 11:15 AM, Tony Graziano < [email protected]> wrote: > honestly I have had the same problem what's a nother new install and have a > phone that will not extinguish mail no matter what. that system does not > have internet access so access takes a long time. I'm happy to review the > log files for you since it will probably help me also. > On Aug 15, 2011 11:06 AM, "Tony Graziano" <[email protected]> > wrote: > > leave it a voicemail from the handset and then delete it > > On Aug 15, 2011 11:05 AM, "Philippe Laurent" <[email protected]> wrote: > >> Had the opportunity to restore sipx after a hard drive failure last > night > > at > >> a client location. It worked very well (scary how easy it was), with one > >> exception: the MWI indicator on the Polycom IP550 phones will not > >> extinguish. I've disabled/enabled permissions for vm, restarted the > > Message > >> Waiting service, sent profiles and restarted the phones. Nothing seems > to > >> work. > >> > >> There are no vm on the extensions. > >> > >> Is there a database entry or script I can run to tell sipx to quit > telling > >> the phone that it has a vm waiting? > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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