I'd perform the upgrade the right way as Josh suggested.  Shortcuts get you
nowhere but into trouble.

Also, know that you may have trouble with media services quality when
running in a virtual.

Mike

On Tue, Aug 23, 2011 at 1:43 PM, <[email protected]> wrote:

>  We aren’t concerned about the old voicemail settings at this point.   How
> do we setup the voicemail from scratch.  We need to setup a voicemail for
> each phone and the 4 individual companies also need to have a general
> mailbox.  How do we setup the voicemail for the phones and any general
> mailboxes?****
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> It is almost assured that doing a non-linear upgrade will cause issues
> especially with voicemail and email forwarding. For you I recommend doing a
> fresh 4.0.5 install, restore your configuration and voicemail, then perform
> a 4.2.1 upgrade, test everything and make sure it's running, then perform
> the 4.4 upgrade, then test everything and make sure it's running. No other
> way is supported.****
>
> ** **
>
> *From:* [email protected] [mailto:[email protected]]
> *Sent:* Tuesday, August 23, 2011 12:40 PM
> *To:* '[email protected]'
> *Cc:* '[email protected]'
> *Subject:* [sipx-users] Email and VoiceMail Issues After Upgrade From
> Sipexs 4.0.1-015823 to SipXecs 4.4.0****
>
> ** **
>
> We didn’t do an upgrade.  We did  a fresh install to a virtual machine and
> restored the config.   I see that Josh Patten upgraded from
> 4.0.5>4.2.1>4.4.0 but I have a lot of reponses on other issues and may have
> missed an email upgrading to 4.2.1 1st.  So doing a fresh install of 4.4.0
>  as we did and restoring the configs can also cause issues?  If so what are
> the issues.  Will it cause the issues described here?****
>
> ** **
>
> ** **
>
> ** **
>
> like you were advised, not to do a straight upgrade. you should have gone
> to 4.2.1 then4.4.0.****
>
> On Aug 23, 2011 11:06 AM, 
> <[email protected]<https://mail.itnetworkconsultants.com/owa/redir.aspx?C=cb23fa21598b4be28b1692807d84ed21&URL=mailto%3asupport%40itnc.biz>>
> wrote:
> > We recently had to upgrade our client's phone system From Sipexs
> > 4.0.1-015823 to SipXecs 4.4.0 because they were unable place or receive
> > outside calls. I had submitted an email on that issue with subject of
> "Re:
> > [sipx-users] Attempt To Make Callls But Never Successully
> > Invite Sent Over and Over" We were able to get the phone system
> > functioning again by installing 4.4 on a virtual machine. However their
> > voicemail isn't working and they had a Ringtone setup for each individual
> > company so they can easily distinguish which company is receiving the
> call.
> > After the restore the ringtones are no longer working. We tried to
> restore
> > the latest voicemail config that was backed up on the 4.0.1-015823
> system,
> > but it says it was invalid or incomplete. On the ringtone issue, they
> have
> > tried to setup the ringtones as they had before and they say it appears
> to
> > accept the changes, but all calls ring the same no matter what. Are there
> > any compatibility issues with the voicemail between these versions and
> what
> > do we need to do to resolve the voicemail issues. Does anyone have any
> > suggestions on the Ringtone issues? They are using PolyCom SoundPoint IP
> > 650 and 330 phones. I do not know what firmware each has yet or if they
> > are all the same, but can get that if needed.****
>
> ** **
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
Michael Picher
eZuce
Director of Technical Services
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
www.ezuce.com
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