I'd perform the upgrade the right way as Josh suggested. Shortcuts get you nowhere but into trouble.
Also, know that you may have trouble with media services quality when running in a virtual. Mike On Tue, Aug 23, 2011 at 1:43 PM, <[email protected]> wrote: > We aren’t concerned about the old voicemail settings at this point. How > do we setup the voicemail from scratch. We need to setup a voicemail for > each phone and the 4 individual companies also need to have a general > mailbox. How do we setup the voicemail for the phones and any general > mailboxes?**** > > ** ** > > ** ** > > ** ** > > ** ** > > It is almost assured that doing a non-linear upgrade will cause issues > especially with voicemail and email forwarding. For you I recommend doing a > fresh 4.0.5 install, restore your configuration and voicemail, then perform > a 4.2.1 upgrade, test everything and make sure it's running, then perform > the 4.4 upgrade, then test everything and make sure it's running. No other > way is supported.**** > > ** ** > > *From:* [email protected] [mailto:[email protected]] > *Sent:* Tuesday, August 23, 2011 12:40 PM > *To:* '[email protected]' > *Cc:* '[email protected]' > *Subject:* [sipx-users] Email and VoiceMail Issues After Upgrade From > Sipexs 4.0.1-015823 to SipXecs 4.4.0**** > > ** ** > > We didn’t do an upgrade. We did a fresh install to a virtual machine and > restored the config. I see that Josh Patten upgraded from > 4.0.5>4.2.1>4.4.0 but I have a lot of reponses on other issues and may have > missed an email upgrading to 4.2.1 1st. So doing a fresh install of 4.4.0 > as we did and restoring the configs can also cause issues? If so what are > the issues. Will it cause the issues described here?**** > > ** ** > > ** ** > > ** ** > > like you were advised, not to do a straight upgrade. you should have gone > to 4.2.1 then4.4.0.**** > > On Aug 23, 2011 11:06 AM, > <[email protected]<https://mail.itnetworkconsultants.com/owa/redir.aspx?C=cb23fa21598b4be28b1692807d84ed21&URL=mailto%3asupport%40itnc.biz>> > wrote: > > We recently had to upgrade our client's phone system From Sipexs > > 4.0.1-015823 to SipXecs 4.4.0 because they were unable place or receive > > outside calls. I had submitted an email on that issue with subject of > "Re: > > [sipx-users] Attempt To Make Callls But Never Successully > > Invite Sent Over and Over" We were able to get the phone system > > functioning again by installing 4.4 on a virtual machine. However their > > voicemail isn't working and they had a Ringtone setup for each individual > > company so they can easily distinguish which company is receiving the > call. > > After the restore the ringtones are no longer working. We tried to > restore > > the latest voicemail config that was backed up on the 4.0.1-015823 > system, > > but it says it was invalid or incomplete. On the ringtone issue, they > have > > tried to setup the ringtones as they had before and they say it appears > to > > accept the changes, but all calls ring the same no matter what. Are there > > any compatibility issues with the voicemail between these versions and > what > > do we need to do to resolve the voicemail issues. Does anyone have any > > suggestions on the Ringtone issues? They are using PolyCom SoundPoint IP > > 650 and 330 phones. I do not know what firmware each has yet or if they > > are all the same, but can get that if needed.**** > > ** ** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher eZuce Director of Technical Services O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com
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