SO, with TW, nothing would keep you from saying it was an SCS 4.0 install.
It's not like they are going to ask to look under the hood, they just want
to understand the provisioning requirements on their end, and that
documentation is in your hands for connecting it up.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Matthew Kitchin
(public/usenet)
Sent: Monday, September 19, 2011 10:51 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom

 

I just spoke with a VoIP sales rep from TW telecom. They do offer SIP
trunks, but they are currently only certified to work with Cisco Call
Manager (I'm not really familiar with the Cisco line, I think that is the
name he used). This guy didn't seem like a true hands on tech guy. He said
they had 18 other products they were in the process of certifying. The list
included Nortel SCS 3.0 and Nortel SCS 4.0. No sipXecs. I tried to explain
the lineage of the various products and that Nortel SCS didn't even exist
anymore as it was now owned by Avaya. I asked him for contact information as
to who someone from sipXecs could contact to try and explain a little better
and possible get it put on their list under the sipXecs name. I'll follow up
if I get that info. 

On 9/6/2011 8:30 AM, Scott Richesson wrote: 

FYI:

 

I've had both TW Telecom and TW Cable out here soliciting me.  Despite the
similar name, they are two completely separate companies.  TW Telecom is
pretty much business only.  TW Cable is a residential-grade company that
also has a foot in the door of business services.

 

Scott Richesson

Cincinnati Fan

 

From: Philippe Laurent [mailto:[email protected]] 
Sent: Tuesday, September 06, 2011 9:25 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom

 

TWBC business phone service and sip = bad idea.

 

What they provide, at least in our neck of the woods, is proprietary voip
that is then converted to analog signaling at the client end, requiring me
to use a analog to sip converter inside to get it working with sipx. We had
nothing but a year of issues, with the biggest problem being calls that
would randomly terminate.

 

A switch to voip.ms brought satisfaction to my customer, and I've since
learned my lesson.

On Tue, Sep 6, 2011 at 9:08 AM, Max DiOrio <[email protected]> wrote:

I know with Asterisk, Time Warner Business Class Phones were HORRIBLE.  Very
bad echo!  I spent months with dozens of people in their support department
and they kept saying it isn't them.  Another local VoIP installer said that
they have nothing but trouble with TW.  They ONLY hand off their lines as
analog, forcing you to get an analog gateway.  They will not provide a PRI
or SIP, although they did say that SIP trunking is something they are
looking into down the road.

 

Stay away from Time Warner at all costs with VOIP equipment.

 

  _____  

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Monday, September 05, 2011 2:49 PM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] sipXecs and VoIP from TW Telecom

 

The advantage I see with voip.Ms is that they have automated failover per
number. At the same time you would need to address firewall needs for each
site versus the cost for a pri gateway(s). Voip.Ms has a how to for sipx on
their wiki now.
On Monday, September 5, 2011, Matthew Kitchin (public/usenet)
<[email protected]> wrote:
> If I went with a separate ITSP, is voip.ms everyone's favorite provider
these days? It would be two 50+ handset locations and many 6 to 10 handset
locations.
>
> On 9/5/2011 6:01 AM, Michael Picher wrote:
>
> The data portion of their solution is typically either a Hybrid Fiber/Coax
solution (like most of your cable modems at home) or a Dedicated Fiber
solution with some Cisco gear at the customer prem (supports higher
bandwidth & more services).
> Their voice solutions are either analog or PRI type hand-offs from
gateways.  As of my latest understanding they won't hand you a SIP
connection.  Most of their sales folks may not even know what SIP is even
though that is what is handling the connection to the box they put on site.
All they really know it as is VoIP.  So, this typically requires that you
put in gateways to connect to their gateways...  Too bad because of course
it is a waste of money and a waste of call fidelity.
> Also sometimes their signal coming off their gateways can be a little
'hot' and may cause a little echo.  It will take a bit to find an engineer
who understands what you are trying to tell them but they may eventually fix
it.  Most of their field techs are cable runners / box swappers.
> I wouldn't consider them a Tier 1 or 2 provider for business voice.  More
like a Tier 3.  They are OK & relatively inexpensive for the small business
space.
> From a data perspective they seem to be pretty good and certainly higher
speed and much less expensive than throwing in T3's and such.
> Mike
>
> On Sun, Sep 4, 2011 at 3:59 PM, Matthew Kitchin (usenet/public)
<[email protected]> wrote:
>>
>> Does anyone have any experience with sipXecs and commercial VoIP services
from Time Warner telecom?
>> _______________________________________________
>> sipx-users mailing list
>> [email protected] <[email protected]>
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
> --
> Michael Picher
> eZuce
> Director of Technical Services
> O.978-296-1005 X2015 <tel:978-296-1005%20X2015> <tel:978-296-1005
<tel:978-296-1005%A0%3ctel:978-296-1005>  <tel:978-296-1005>%20X2015>
> M.207-956-0262 <tel:207-956-0262> <tel:207-956-0262
<tel:207-956-0262%A0%3ctel:207-956-0262>  <tel:207-956-0262>>
> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com
>
>
>

-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net

 

Blog:

http://blog.myitdepartment.net

 

Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4

 

Ask about our Internet faxservices!

 


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