Yes, it's fun to play with the router that sits behind FIOS service, but
unless FIOS has engineered their core routers, and their edge routers to
handle voice traffic adequately, there is little affect you can make on
voice quality by your on premise router.  I have no idea how much they
oversubscribe their network, but it seems to be pretty heavy at times.

In the Pacific Northwest, Fios used the same Router for Business and
Residence when it was owned by Verizon.  I have not seen how Frontier is
handling it today.

At the end of the day, the entire network between your end point and the
ITSP is what matters.   From my own experience at three different sites, two
commercial, one residential, the experience with FIOS has not been pleasant
with regards to VOIP.

I do have one customer on TWTelecom that has had a great experience, but not
using their sip trunks.

I truly would like to hear about any great experiences anyone is having with
FIOS to a commercial account.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Monday, September 19, 2011 11:38 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom

Normally I would graph my latency to the internet at my firewall and also
make sure the proper ports were prioritized at my firewall to at least make
sure my netflix does not interfere with my voice.

Note: this is a fun way to test your internal bandwidth shaping to make sure
voice gets priority you can visually see whats going on on one application,
and audibly on another!

In this way you can look over time and see if the ISP connection had a
latency issue at the point in time when you had a voice call issue.

At the same time, FIOS is two different products. A home user does not get a
50MB upload seed and a static IP like some of our sites do.

At the same time, the FIOS residential modem is a piece of... I mean PITA...

On Mon, Sep 19, 2011 at 2:31 PM, Todd Hodgen <[email protected]> wrote:
> I’ve had two customers using Verizon FIOS, and both had call quality 
> issues.  I have it at my home as well, and experience the same.   For 
> whatever reason, their network is not optimized well for carrying VOIP 
> in my opinion.  I’d love to hear that others have had a different
experience.
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Ly Tran
> Sent: Monday, September 19, 2011 11:12 AM
>
> To: 'Discussion list for users of sipXecs software'
> Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom
>
>
>
> Fiber DIA from TW Cable for business is not so bad.  We use Voxitas
> (Appiaservices) for the ITSP and sipX.  However, we are being raped by 
> the cost for the TW Cable DIA since we were the first one in the 
> building to get fiber and they had to bring it in.  Since then, we 
> have two new fiber vendors coming into the building, and one is TW 
> Telecom.   TW Telecom’s quote for the same amount of bandwidth as TW Cable
is almost 2/3 cheaper.
> The other vendor,  Logix is less than half as expensive as TW Cable.  
> We are weighing the cost of early termination with TW Cable and go 
> with one of the other vendors.  Going with TW Telecom, we will see at 
> least a 12K savings per year.. or get at least 5 times more bandwidth for
the same pricing.
> Does anyone use Verizon’s FIOS for business?  I wish they had that 
> available here.  The cheapest ones around.  150Mb down/35Mb up for $209
month.
>
>
>
> Ly Tran
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Matthew 
> Kitchin
> (public/usenet)
> Sent: Monday, September 19, 2011 12:51 PM
> To: Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom
>
>
>
> I just spoke with a VoIP sales rep from TW telecom. They do offer SIP 
> trunks, but they are currently only certified to work with Cisco Call 
> Manager (I'm not really familiar with the Cisco line, I think that is 
> the name he used). This guy didn't seem like a true hands on tech guy. 
> He said they had 18 other products they were in the process of 
> certifying. The list included Nortel SCS 3.0 and Nortel SCS 4.0. No 
> sipXecs. I tried to explain the lineage of the various products and 
> that Nortel SCS didn't even exist anymore as it was now owned by 
> Avaya. I asked him for contact information as to who someone from 
> sipXecs could contact to try and explain a little better and possible 
> get it put on their list under the sipXecs name. I'll follow up if I get
that info.
>
> On 9/6/2011 8:30 AM, Scott Richesson wrote:
>
> FYI:
>
>
>
> I’ve had both TW Telecom and TW Cable out here soliciting me.  Despite 
> the similar name, they are two completely separate companies.  TW 
> Telecom is pretty much business only.  TW Cable is a residential-grade 
> company that also has a foot in the door of business services.
>
>
>
> Scott Richesson
>
> Cincinnati Fan
>
>
>
> From: Philippe Laurent [mailto:[email protected]]
> Sent: Tuesday, September 06, 2011 9:25 AM
> To: Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] sipXecs and VoIP from TW Telecom
>
>
>
> TWBC business phone service and sip = bad idea.
>
>
>
> What they provide, at least in our neck of the woods, is proprietary 
> voip that is then converted to analog signaling at the client end, 
> requiring me to use a analog to sip converter inside to get it working 
> with sipx. We had nothing but a year of issues, with the biggest 
> problem being calls that would randomly terminate.
>
>
>
> A switch to voip.ms brought satisfaction to my customer, and I've 
> since learned my lesson.
>
> On Tue, Sep 6, 2011 at 9:08 AM, Max DiOrio <[email protected]> wrote:
>
> I know with Asterisk, Time Warner Business Class Phones were HORRIBLE.  
> Very bad echo!  I spent months with dozens of people in their support 
> department and they kept saying it isn’t them.  Another local VoIP 
> installer said that they have nothing but trouble with TW.  They ONLY 
> hand off their lines as analog, forcing you to get an analog gateway.  
> They will not provide a PRI or SIP, although they did say that SIP 
> trunking is something they are looking into down the road.
>
>
>
> Stay away from Time Warner at all costs with VOIP equipment.
>
>
>
> ________________________________
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Tony 
> Graziano
> Sent: Monday, September 05, 2011 2:49 PM
> To: Discussion list for users of sipXecs software
> Subject: [sipx-users] sipXecs and VoIP from TW Telecom
>
>
>
> The advantage I see with voip.Ms is that they have automated failover 
> per number. At the same time you would need to address firewall needs 
> for each site versus the cost for a pri gateway(s). Voip.Ms has a how 
> to for sipx on their wiki now.
> On Monday, September 5, 2011, Matthew Kitchin (public/usenet) 
> <[email protected]> wrote:
>> If I went with a separate ITSP, is voip.ms everyone's favorite 
>> provider these days? It would be two 50+ handset locations and many 6 
>> to 10 handset locations.
>>
>> On 9/5/2011 6:01 AM, Michael Picher wrote:
>>
>> The data portion of their solution is typically either a Hybrid 
>> Fiber/Coax solution (like most of your cable modems at home) or a 
>> Dedicated Fiber solution with some Cisco gear at the customer prem 
>> (supports higher bandwidth & more services).
>> Their voice solutions are either analog or PRI type hand-offs from 
>> gateways.  As of my latest understanding they won't hand you a SIP 
>> connection.  Most of their sales folks may not even know what SIP is 
>> even though that is what is handling the connection to the box they put
on site.
>>  All they really know it as is VoIP.  So, this typically requires 
>> that you put in gateways to connect to their gateways...  Too bad 
>> because of course it is a waste of money and a waste of call fidelity.
>> Also sometimes their signal coming off their gateways can be a little 
>> 'hot' and may cause a little echo.  It will take a bit to find an 
>> engineer who understands what you are trying to tell them but they 
>> may eventually fix it.  Most of their field techs are cable runners / box
swappers.
>> I wouldn't consider them a Tier 1 or 2 provider for business voice.  
>> More like a Tier 3.  They are OK & relatively inexpensive for the 
>> small business space.
>> From a data perspective they seem to be pretty good and certainly 
>> higher speed and much less expensive than throwing in T3's and such.
>> Mike
>>
>> On Sun, Sep 4, 2011 at 3:59 PM, Matthew Kitchin (usenet/public) 
>> <[email protected]> wrote:
>>>
>>> Does anyone have any experience with sipXecs and commercial VoIP 
>>> services from Time Warner telecom?
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected] <[email protected]> List 
>>> Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>> --
>> Michael Picher
>> eZuce
>> Director of Technical Services
>> O.978-296-1005
>> X2015 <tel:978-296-1005%20X2015> <tel:978-296-1005 
>> <tel:978-296-1005>%20X2015>
>> M.207-956-0262 <tel:207-956-0262> <tel:207-956-0262 
>> <tel:207-956-0262>> @mpicher <http://twitter.com/mpicher> 
>> www.ezuce.com
>>
>>
>>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
>
> Helpdesk Contract Customers:
> http://support.myitdepartment.net
>
>
>
> Blog:
>
> http://blog.myitdepartment.net
>
>
>
> Linked-In Profile: 
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>
>
>
> Ask about our Internet faxservices!
>
>
>
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>
>
>
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>
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>
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>
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
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>
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> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net
Blog:
http://blog.myitdepartment.net

Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet faxservices!
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