We use voip.ms for all our long distance calling.  We are in a situation where 
we have to pay for all long distance calls thru our PRI (around $.065).

As a test, I ran all of our calls thru voip.ms just to see how well it handled 
the volume - I had a few issues with DTMF - but call quality and reliability 
was acceptable.

Here are our stats for the past 3 months - the only issue is if we have 
internet hickups (which does occasionally happen).  All of our non-emergency 
911 calls go out thru this as well.  We use the newyork pop.


[cid:[email protected]]

[cid:[email protected]]

Nathaniel Watkins
IT Director
Garrett County Government
203 South 4th Street, Room 210
Oakland, MD  21550
Telephone: 301-334-5001
Fax: 301-334-5021
E-mail: [email protected]<mailto:[email protected]>

From: [email protected] 
[mailto:[email protected]] On Behalf Of Todd Hodgen
Sent: Tuesday, September 20, 2011 2:12 PM
To: 'Discussion list for users of sipXecs software'
Subject: Re: [sipx-users] Favorite ITSP... sorry to beat a dead horse

I would agree with Mike's assessment here.  I've used VOIP.ms for almost three 
years now.  They are okay, and certainly have improved over the years.   They 
are much more reliable than they were several years ago.  But, I don't sell 
them as a sip trunk solution to my customers.

Having said that, today I still only use them with customers on a limited basis 
- emergency need for lines, International calling, etc.

I use Broadvox extensively with my customers, and find their service for the 
most part to be very good, on their legacy network only though.    I am 
currently looking at Simple Signal as well - a California based ITSP.

And to be quite honest, due to the reduction in cost, I am more likely these 
days to recommend a PRI over SIP trunks for many customers since PRI is very 
cost effective now in our area.  When you can get 23 trunks for $400 or less, 
with 200 DID, and a block of long distance, it's hard for these distant ITSP's 
to compete.  There is some additional hardware expense with a gateway, but it 
is very hard to argue against the quality and reliability of PRI verses SIP 
trunks in my opinion.

To add to the use of VOIP.ms - International calling is a great use for them.  
Since they are prepaid - you have a hard cutoff for your liability should you 
get hacked for international calls.   I tend to turn off International calling 
with the ITSP's, and have a VOIP.ms trunk for International dialing - for $.99 
a month, you can't really go wrong.

Additionally, I've had times when a carrier didn't get their lines installed in 
time, and VOIP.ms can be provisioned with new phone numbers, etc. in minutes to 
work in a pinch, so they are great to have for many other purposes, and have 
been proven to be a real savior for some projects.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Michael Picher
Sent: Tuesday, September 20, 2011 10:59 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Favorite ITSP... sorry to beat a dead horse

i like voip.ms<http://voip.ms> but they are a tier 2 or tier 3 player.  if 
you're serious about sip look to a large player like l3, at&t, global crossing, 
etc.  if you're less serious but it's still important check out your local 
clec's.  in either case i'd recommend an ingate for compatibility as the major 
players will recognize it and have certified against it.
On Tue, Sep 20, 2011 at 1:55 PM, Matthew Kitchin (public/usenet) 
<[email protected]<mailto:[email protected]>> wrote:
I'm trying to make some recommendations to a company as to what ITSP to
use. I've almost always been locked into Verizon. I wanted to see if
Voip.ms was the overall favorite, or if it is something else. The only
other non Verizon install I did was about 1.5 years ago. I used
bandwidth.com<http://bandwidth.com> then ant this groups suggestion. That 
install has worked
fine. I've seen some occasional gripes on this list recently about
Voip.ms, so I wanted to get a fresh take on what others recommend. I
need this to be a reliable carrier. The main office would have about 30
handsets, and then lots of smaller locations with 5 or 6. Any thoughts
would be greatly appreciated.

Thanks,
Matthew
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--
Michael Picher
eZuce
Director of Technical Services
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
www.ezuce.com<http://www.ezuce.com>

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Garrett County Government,
203 South Fourth Street, Courthouse, Oakland, Maryland 21550 
www.garrettcounty.org

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