Is the Use default asserted identity unchecked under the ITSP Account settings 
for the gateway?  If I recall, it is checked by default and it needs unchecked.

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Gerald Drouillard
Sent: Tuesday, October 25, 2011 1:15 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Outbound Caller ID

On 10/25/2011 1:07 PM, George Niculae wrote:
> On Tue, Oct 25, 2011 at 7:55 PM, Gerald Drouillard
> <[email protected]>  wrote:
>> I have an install that cannot seem to get the Caller ID set via the
>> User Group or User Level on outbound calls.  I can only get the
>> caller ID set at the gateway level. Voip.ms is the ITSP.  I have
>> other locations that have technically the same thing with the exact
>> same settings on the voip.ms account, and gateway and it works.
> Are you running same version of sipXecs on both working and
> non-working locations?
>
>
Yes.  sipXecs(4.4.0- 2011-10-12EDT17:21:46 domU-12-31-39-00-0D-21)

--
Regards
--------------------------------------
Gerald Drouillard
Technology Architect
Drouillard&  Associates, Inc.
http://www.Drouillard.biz

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