First off, the recommended polycom firmware at present is 3.2.4b and bootrom 4.3.1.
That is a supported headset according to Polycom. Have you tried calling Jabra tech support? On Wed, Oct 26, 2011 at 5:25 AM, Claas Hilbrecht < [email protected]> wrote: > Hello, > > we have several PolyCom SoundPoint 650 (firmware see below) phones that are > equipped with a Jabra PRO 9470 (firmware 3.4.1) headset with a DHGS cable. > The headset is working fine on outgoing calls, the voice is clear > everything is fine with one execption. The initial call "setup" on incoming > calls is somewhat delayed. The phone and the headset are ringing on the > incoming call. If you hook up the call via headset or the phone itself it > takes about 3-4 seconds that there is some "audio". I can't hear the > calling party and he doesn't hear anything either. After the 3-4 seconds > and several "hello are you there?" audio is there and anything is fine. I > tried to search the jabra kb but I can't find an answer. I'm not sure is > this is related to sipxecs at all but maybe someone on the list has a > similar configuration and a tip. > > sipxecs config: analogHeadsetOption is on/on > > The headset is set to Jabra mode on the phone, echo cancelling is on. > > PolyCom firmware: > spip_ssip_vvx_3_2_5_release_sig_split.zip > spip_ssip_BootROM_4_3_0_release_sig.zip > > -- > Claas Hilbrecht > http://www.jucs-kramkiste.de > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> www.ezuce.com
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