This is what we do for this during setup. In sipXconfig , choose the phone, then User Preferences,and check the following: analogHeadsetOption(Default: unchecked) If checked, an attached DHSG-compatible headset will be used as an electronic hookswitch. headsetMode(Default: unchecked)
After making these changes, push the profile to the phone. After it reboots, got to the phone MENU button, then press "3, 1, 1, 3, 2". Select "JABRA MODE". The Polycom has a "serial" port on the bottom of it. This port allows the EHS to connect to the bottom of the phone, and the other end goes into the base charging unit of the headset (AUX port). Another cable goes from the headset port on the bottom of the phone to the telephone (not handset) outlet on the base station. With the slide switch in the "A" position on the base station, the DHGS option has to be selected on the LCD display of the base station. On Wed, Oct 26, 2011 at 5:41 AM, Michael Picher <[email protected]> wrote: > First off, the recommended polycom firmware at present is 3.2.4b and > bootrom 4.3.1. > > That is a supported headset according to Polycom. Have you tried calling > Jabra tech support? > > > On Wed, Oct 26, 2011 at 5:25 AM, Claas Hilbrecht < > [email protected]> wrote: > >> Hello, >> >> we have several PolyCom SoundPoint 650 (firmware see below) phones that >> are >> equipped with a Jabra PRO 9470 (firmware 3.4.1) headset with a DHGS cable. >> The headset is working fine on outgoing calls, the voice is clear >> everything is fine with one execption. The initial call "setup" on >> incoming >> calls is somewhat delayed. The phone and the headset are ringing on the >> incoming call. If you hook up the call via headset or the phone itself it >> takes about 3-4 seconds that there is some "audio". I can't hear the >> calling party and he doesn't hear anything either. After the 3-4 seconds >> and several "hello are you there?" audio is there and anything is fine. I >> tried to search the jabra kb but I can't find an answer. I'm not sure is >> this is related to sipxecs at all but maybe someone on the list has a >> similar configuration and a tip. >> >> sipxecs config: analogHeadsetOption is on/on >> >> The headset is set to Jabra mode on the phone, echo cancelling is on. >> >> PolyCom firmware: >> spip_ssip_vvx_3_2_5_release_sig_split.zip >> spip_ssip_BootROM_4_3_0_release_sig.zip >> >> -- >> Claas Hilbrecht >> http://www.jucs-kramkiste.de >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Michael Picher, Director of Technical Services > eZuce, Inc. > > 300 Brickstone Square**** > > Suite 201**** > > Andover, MA. 01810 > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > www.ezuce.com > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!
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