are the phones new and configured from sipx from factory defaults? you say "x" seconds. What is the value of "x"?
On Tue, Dec 6, 2011 at 4:55 PM, Max Clark <[email protected]> wrote: > Hello all, > > I have a sipXecs 4.4 server (4.4.0- 2011-10-12EDT17:34:54 > domU-12-31-39-00-0D-21) with Polycom Soundpoint phones (331, 450, 560, > 650, etc...) connected internally. The connection to the ITSP is via a > SIP trunk gateway using the built-in SBC. Basically the system works > as one would expect. Extensions can call each other. Inbound/outbound > calling to/from the ITSP works, etc... > > This is where it gets weird. If a user is on the phone (ITSP or > another extension, inbound or outbound doesn't matter, just on the > line) inbound calls from the ITSP do not ring on the phone. The call > rings for the x seconds and goes to voicemail. If the user is on the > phone and another extension calls the second line on the phone rings > as expected. > > I've been digging through the settings and cannot find anything that > would seem to address this. What should I be looking at? > > Thanks, > Max > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!
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