are the phones new and configured from sipx from factory defaults? you say
"x" seconds. What is the value of "x"?

On Tue, Dec 6, 2011 at 4:55 PM, Max Clark <[email protected]> wrote:

> Hello all,
>
> I have a sipXecs 4.4 server (4.4.0- 2011-10-12EDT17:34:54
> domU-12-31-39-00-0D-21) with Polycom Soundpoint phones (331, 450, 560,
> 650, etc...) connected internally. The connection to the ITSP is via a
> SIP trunk gateway using the built-in SBC. Basically the system works
> as one would expect. Extensions can call each other. Inbound/outbound
> calling to/from the ITSP works, etc...
>
> This is where it gets weird. If a user is on the phone (ITSP or
> another extension, inbound or outbound doesn't matter, just on the
> line) inbound calls from the ITSP do not ring on the phone. The call
> rings for the x seconds and goes to voicemail. If the user is on the
> phone and another extension calls the second line on the phone rings
> as expected.
>
> I've been digging through the settings and cannot find anything that
> would seem to address this. What should I be looking at?
>
> Thanks,
> Max
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



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