Yes all of the phones are new and configured by sipx from factory
defaults. The default setting by sipx is 20 seconds and that is what
is happening.

On Tue, Dec 6, 2011 at 2:09 PM, Tony Graziano
<[email protected]> wrote:
> are the phones new and configured from sipx from factory defaults? you say
> "x" seconds. What is the value of "x"?
>
> On Tue, Dec 6, 2011 at 4:55 PM, Max Clark <[email protected]> wrote:
>>
>> Hello all,
>>
>> I have a sipXecs 4.4 server (4.4.0- 2011-10-12EDT17:34:54
>> domU-12-31-39-00-0D-21) with Polycom Soundpoint phones (331, 450, 560,
>> 650, etc...) connected internally. The connection to the ITSP is via a
>> SIP trunk gateway using the built-in SBC. Basically the system works
>> as one would expect. Extensions can call each other. Inbound/outbound
>> calling to/from the ITSP works, etc...
>>
>> This is where it gets weird. If a user is on the phone (ITSP or
>> another extension, inbound or outbound doesn't matter, just on the
>> line) inbound calls from the ITSP do not ring on the phone. The call
>> rings for the x seconds and goes to voicemail. If the user is on the
>> phone and another extension calls the second line on the phone rings
>> as expected.
>>
>> I've been digging through the settings and cannot find anything that
>> would seem to address this. What should I be looking at?
>>
>> Thanks,
>> Max
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
>
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