Yes. There may be a way to do more using OpenACD, but that is really not finished yet and quiet a learning curve for this one thing.
On Wed, Dec 7, 2011 at 2:17 PM, Ken Ridley <[email protected]> wrote: > We are not using VOP, 3 users with Polycom 501 phones are part of hunt > groups that the DIDs are directed to**** > > Other systems display the call with the hunt group name**** > > ** ** > > Theses phones were connected to another VIOP system, that would do this, I > do not know the system, or how it was done**** > > ** ** > > So, is creating a separate line my only option**** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Tony Graziano > *Sent:* Wednesday, December 07, 2011 11:08 AM > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] Anouncing an incomming call based on DNIS**** > > ** ** > > He needs to which of the two numbers the outside caller dialed in order to > say the right thing when answering the phone. Its the number that was > dialed, not dialed from.**** > > ** ** > > Sipx does not have a way to distinguish that. It does distinguish DID > numbers, hence you use different lines on the phones to separate "sales" > and "service", etc.**** > > On Wed, Dec 7, 2011 at 2:00 PM, Todd Hodgen <[email protected]> wrote:* > *** > > If this is a receptionist, the VOP has the ability to build a directory of > DID numbers, and the person who owns them. When the call comes in, it > displays the callerID, number dialed, and the directory lookup for the > greeting.**** > > **** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Ken Ridley > *Sent:* Wednesday, December 07, 2011 10:57 AM > *To:* [email protected] > *Subject:* [sipx-users] Anouncing an incomming call based on DNIS**** > > **** > > We have 2 main numbers that need to be answered by a user with a different > greeting**** > > Is there a way to let the user know what number the caller dialed before > they answer the call**** > > **** > > * ***** > > **** > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > **** > > ** ** > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Customers: http://myhelp.myitdepartment.net > Blog: http://blog.myitdepartment.net > > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services!**** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services!
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