Scott,  I don't think I've seen what Firmware you are running on the Polycom
phones discussed in this thread.    I know there are several that have
issues.  Personally, I only deploy with 3.1.3c and 3.2.4b at this time.  Is
it possible you are using a version that has issues?



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Scott Howell
Sent: Saturday, December 31, 2011 12:05 PM
To: [email protected]
Subject: Re: [sipx-users] How to troubleshoot phone registrations


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OK, I resent the profiles to the server as described.  I restarted the
required services after this was done.  I have reset my phone and it still
did not register after rebooting the phone.  I waited just a bit longer and
reset the phone again and it registered fine.  Just to be clear nothing has
changed from last night.  Everything was working perfectly and when I get up
this morning they aren't registered.  The send profiles worked apparently,
but how do I prevent this? 


Back to the sleeping issue . . . Is this normal behavior? 
If so how do I prevent the server from sleeping if this is the case.  It was
thrown out as a possible cause so quickly that it seems this is something
that people have had experience with.
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