yes, it depends on what you want to use it for though. we use a cti
app on the pc that integrates with the polycom directly and laso
support several 3rd party crm apps.



On Sun, Jan 22, 2012 at 12:33 PM, Scott Howell <[email protected]> wrote:
>
> Content-Type: text/plain;
>  charset="utf-8"
> Content-Transfer-Encoding: 8bit
> Organization: SipXecs Forum
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> Message-ID: <[email protected]>
>
>
>
> I have looked at the Voice Operator Panel and it looks
> pretty good.  The only problem is that if you only want it
> to control a desk phone and not use the SoftPhone it is $400
> a seat!  I have been looking for something similar that
> would provide "3rd Party" CTI control of Polycom phones and
> the choices are limited at best.  Camrivox Flexor looks to
> be one of the only options.  Does anyone know of any other
> similar products that would offer Basic CTI call control
> (Answer, Transfer, Hold, etc.) using a physical set for the
> talk path?  It seems like Polycom might have something
> native in this arena, but their site and product
> descriptions are so incredibly vague it is hard to know what
> they offer!
>
> Obviously, if you are willing to use a softphone it opens up
> a lot of options.  However, what are your experiences with
> USB deskphones like the Polycom CX series?  I am open to
> this option if the performance is comparable to a standard
> phone.
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