Thanks for the help Tony, I'll be more specific next time -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Saturday, January 21, 2012 9:04 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Remote phone reregisters every 5 min
you have not really provided much information. what type of phone is it? version/firmware/bootrom? how is the device configured? most devices have configurable parameters for this. At this same time, it is "desirable" to make a remote user register more frequently, in the event of a link outage. ensure you are actively registered on the server before trying to call. ensure your system is using the latest stable. ensure the remote firewall has any ALG for VOIP/SIP disabled. grab a pcap at your firewall (where sipx is) to see if the packet for the dial attempt is even reaching sipx. ensure your phone and public dns records are configured correctly. On Sat, Jan 21, 2012 at 11:27 AM, Ken Ridley <[email protected]> wrote: > Some more info > > When we call the remote phone from an office extension 4 out of 5 > times we get a busy signal, so I'm thinking the frequent reregistering > is causing the problem > > If this is not the problem please let me know > > > > Thanks > > Ken > > > > From: [email protected] > [mailto:[email protected]] On Behalf Of Ken > Ridley > Sent: Friday, January 20, 2012 12:21 PM > To: [email protected] > Subject: [sipx-users] Remote phone reregisters every 5 min > > > > The phones in the office register 50 min, and the remote phone > reregisters every 5 min > > I poked around, but I was unable to find a way to increase this > > > > Can this be changed? > > > > Ken > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
