On Mon, 30 Jan 2012 10:30:11 +0200, George Niculae wrote: > OK, looks like the pdf format is not recognized, I assume you are > using custom EmailFormats.properties? If so please add this option: > > fax_format=pdf
Where should I put this? I put it in the More Variables section, put the new file in that you sent, restarted the media services and tried a fax. Nothing much different. "2012-01-31T01:20:53.336000Z":898:sipXivr:INFO:sx.mydomain.com:Thread-37:00000000:sipxivr:"SipXivr::run Accepting call-id [email protected] from +16 [email protected] to [email protected]:15060" "2012-01-31T01:20:53.337000Z":899:sipXivr:INFO:sx.mydomain.com:Thread-37:00000000:sipxivr:"SipXivr::run Bridging the call" "2012-01-31T01:20:53.385000Z":900:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"SipXivr::run Accepting call-id a8d78eac-c64c-122f-4e84-0011257515ca from [email protected] to [email protected]:15060" "2012-01-31T01:20:55.423000Z":901:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"faxrx::Starting mailbox (xxxx417) in locale en" "2012-01-31T01:21:21.274000Z":902:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"faxrx::received tiff, now queue fax2pdf processing" "2012-01-31T01:21:21.275000Z":903:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"FaxProcessor::submit to processor" "2012-01-31T01:21:21.275000Z":904:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"FaxProcessor::submited to processor" "2012-01-31T01:21:21.275000Z":905:sipXivr:INFO:sx.mydomain.com:Thread-38:00000000:sipxivr:"faxrx::received tiff, queued fax2pdf processing" "2012-01-31T01:21:21.277000Z":906:sipXivr:INFO:sx.mydomain.com:pool-2-thread-3:00000000:sipxivr:"BackgroundFaxProcessor::started" The log ends there. I waited about 15 minutes. > See attached a jar file that should workaround this problem, please > give it a try and collect logs if not working > > George > > On Mon, Jan 30, 2012 at 3:58 AM, [email protected] <[email protected]> > wrote: >> On Mon, 30 Jan 2012 00:10:38 +0200, George Niculae wrote: >>> Please see attached the jar file to be replaced under >>> /usr/share/java/sipXecs/sipXivr/ then restart ivr. >>> Logs added with INFO level, just send again a new fax and provide >>> sipxivr.log file >>> >> The tiff is in the /tmp directory and the log shows that things end when >> the tiff is to be converted. >> >> # tail -f sipxivr.log >> "2012-01- >> 30T01:49:28.152000Z":13:sipXivr:INFO:sx.mydomain.com:SslListener0- >> 3:00000000:sipxivr:"Mwistatus::doGet [email protected]" >> "2012-01-30T01:50:20.620000Z":14:sipXivr:INFO:sx.mydomain.com:Thread- >> 6:00000000:sipxivr:"SipXivr::run Accepting call-id >> [email protected] from [email protected] to >> [email protected]:15060" >> "2012-01-30T01:50:20.621000Z":15:sipXivr:INFO:sx.mydomain.com:Thread- >> 6:00000000:sipxivr:"SipXivr::run Bridging the call" >> "2012-01-30T01:50:20.669000Z":16:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"SipXivr::run Accepting call-id 9bce6a1f-c587-122f- >> ad80-0011257515ca from [email protected] to >> [email protected]:15060" >> "2012-01-30T01:50:22.730000Z":17:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"faxrx::Starting mailbox (xxx3417) in locale en" >> "2012-01-30T01:51:26.444000Z":18:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"faxrx::received tiff, now queue fax2pdf processing" >> "2012-01-30T01:51:26.449000Z":19:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"FaxProcessor::submit to processor" >> "2012-01-30T01:51:26.451000Z":20:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"FaxProcessor::submited to processor" >> "2012-01-30T01:51:26.451000Z":21:sipXivr:INFO:sx.mydomain.com:pool-2- >> thread-1:00000000:sipxivr:"BackgroundFaxProcessor::started" >> "2012-01-30T01:51:26.452000Z":22:sipXivr:INFO:sx.mydomain.com:Thread- >> 7:00000000:sipxivr:"faxrx::received tiff, queued fax2pdf processing" >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
