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Tim Ingalls wrote on Fri, 17 February 2012 14:05
> -Training and docs as well as support are available very
> similar to e.g. Cisco as mentioned below, but as part of
> the commercial edition
> 
> OK. But consider the fact that organic growth can be
> fueled by the open-source version. You will never get
> certain customers, because they don't need you. But in
> great numbers, they can provide market assurance that your
> solution rocks. The closer you get to mass adoption, the
> greater the perception that your commercial offerings
> rock. But you won't get to mass adoption (like Asterisk
> and it's variants have achieved) if
> nerdy-but-not-that-nerdy people like me can't understand
> quickly how to deploy sipXecs with ITSP SIP trunking. So
> it furthers your goals to make all of that documentation
> public. Great documentation = great mindshare.


I tend to agree with Tim, and was going to post almost the
same thing, but he said it better than I would have.  Would
eZuce be losing customers by making their BASIC
documentation available to the community?  If yes, then is
there a way for SMBs or startups to purchase access to their
documentation?

Tony Graziano wrote on Fri, 17 February 2012 14:15
> I don't think any of the responses to you have been
> unprofessional,
> that was uncalled for.
> 
> I'll encourage anyone reading this thread to ignore the
> poster until
> (if) he musters up some civility.


I'm sorry but I was also thinking the comment was offensive
and unprofessional.  Although I'm very impressed that the
CEO is active on a discussion such as this, I would not
expect to hear a comment like that.  
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