As Tony advised, you would probably be best served by separating your
SipXecs voice domain from AD in the long run, however this doesn't help
you out right now unless you are prepared to rebuild either SipXecs or
AD environments.  

 

Given that your AD domain controller role and DNS role are residing on
the same windows machine, and assuming DNS is AD integrated, would be
the root cause of your start up issues, coupled with SipXecs being
configured so that it is dependent on AD DNS instead of its own. 

 

I know this is getting out of the realm of this list, but if SipXecs
systems are being configured against Windows AD DNS, then a pointer in a
windows direction won't hurt..  If a secondary DNS server hosting the AD
zone is unavailable during a windows domain controller boot, which would
be the case because of power failure, then AD will crawl at starting up.
There are a few ways to solve this problem, (assuming your AD forest is
in good shape), probably the easiest way is to switch your AD integrated
DNS zone to a standard zone instead of AD integrated.  You will lose
some of the security and replication features which is why most people
run a AD integrated DNS zone, but your choices are limited given there
isn't a secondary site with AD DNS available during boot, other common
solutions include running a replicated AD domain controller with DNS
integrated in a secondary site that would remain up during power
failures.

 

Hope this helps.

 

Dave Black 

 

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony
Graziano
Sent: March-15-12 6:08 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Sipxservices

 

If you had installed sipx on its own domain (preferably subdomain) it
can have its own DNS and not be involved with that of your AD domain.

 

In your case, I think I would have done this AND made sipx the primary
DNS server for your office by adding a forward zone for your AD domain.
I prefer to do this at the firewall, because then the phone look to the
firewall for DNS and forward everything OUT execept the AD domain (goes
directly to windows server) and the sipx subdomain (goes directly to
sipx server).

 

What are the capabilities of the firewall you have there?

On Thu, Mar 15, 2012 at 5:35 AM, IT Manager <[email protected]>
wrote:

Hi Todd,

Thanks - we do have an inverter system for the whole office that I am
trying to get to shutdown things in an orderly fashion - however it
hasn't been happening as yet. In the meantime I have tried to set the
startup delay for the sipx server to be way after the booting of the AD
controller (DNS machine), but that I am already at 5 minutes delay and
it's still not working.

Should I try to reconfigure the SIPX server to do it's own DNS and have
the phones ignore the AD DNS entirely? Would this fix the issue?

Also, I am still learning my way around linux/sipx and so finding logs
if it's not in the WebUI could be a problem - can you point me where to
look and what to look for?

Laurie

 

From: [email protected] [mailto:
[email protected]] On Behalf Of Todd Hodgen
Sent: 15 March 2012 09:21
To: 'Discussion list for users of sipXecs software'
Subject: Re: [sipx-users] Sipxservices

 

Have you considered a UPS product that has orderly shutdown capability?
There are some that will do controlled shutdown and startup of select
devices and in your selected order.  You could have it turn up your DNS
services first, with sipXecs system coming back online after a selected
timeframe, then followed by your POE switches that feed phones.

 

A detailed review of the logs after a power failure should help
understand what is failing.

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of IT Manager
Sent: Wednesday, March 14, 2012 11:10 PM
To: [email protected]
Subject: [sipx-users] Sipxservices

 

Dear All,

 

I am struggling with something and am not sure of the method to fix it. 

 

Bit of background first: We are in Africa and so the power situation
here is not great - we do have battery backup power, but it doesn't last
long enough to keep systems running throughout the night. So basically
every time the backup fails, everything crashes. Then when power is
restored all the servers boot up again and most things start up ok. This
brings me to the problem I am having with SIPX.

 

It starts up fine and looking at the services it seems that everything
is running OK. However, none of the phones (GXP2000) or soft phone
(Xlite) will register with the system. If I restart all the services
then things go back to normal and the registrations work just fine.

 

I think that the problem lies with the DNS: Because my AD DNS servers
take quite a while to start up, I think that the SIPX server starts
faster than them. In some way this causes something to fail in the SIP
server. What exactly that is I don't know and am not sure where to look.

 

Any thoughts as to where to look or possible solutions to the situation?

 

Laurie

 

PS this is one of the reasons I can't roll it out to the office yet - if
I have to manually reset it every time power returns.

 

 

 

Laurie Nason

IT Manager

Mission Aviation Fellowship Uganda

 

Online Info: www.maf-uganda.org <http://www.maf-uganda.org/>  

 


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Telephone: 434.984.8430
sip: [email protected]
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LAN/Telephony/Security and Control Systems Helpdesk:

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