Some session border controller allow you to upload music on hold and weather the providers support music on hold or not they are able to play music on hold. What type of p s t n connection do you have? On Mar 19, 2012 2:43 PM, "Robert Schroeder" < [email protected]> wrote:
> I do understand that there is a problem with supporting the standard. I > assume that it is a particular RFC standard. Is that correct.**** > > ** ** > > I have placed a support question out to CounterPath asking them if there > is ever going to be an option within the software to select a music file. > This same problem occurs when using the VOP software from JoHeR. Jean at > least allows for the selection of a music file.**** > > ** ** > > This issue is causing my users and company “Big” problems as customers > believe that the call has been placed into a “Black Hole” when placed on > hold. LoL….**** > > ** ** > > Mike, thanks for the quick response to my question and post, **** > > ** ** > > *Robert Schroeder* > IT Manager > Information Systems > Member First Mortgage **** > > ** ** > > > ------------------------------ > > NOTICE: This electronic mail message and any content within it are intended > exclusively for the individual(s) or > > entities to which it is addressed. The message, together with any attachments > and all other content, may contain > > confidential and/or privileged information. Any unauthorized review, use, > print, save, copy, disclosure or distribution > > is strictly prohibited. If you have received this message in error, please > immediately advise the sender by reply email > and delete all copies. > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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