>>> Robert Schroeder <[email protected]> 03/19/12 2:44 PM >>> >I do understand that there is a problem with supporting the standard. I assume that it is a particular RFC standard. Is that >correct. >
>I have placed a support question out to CounterPath asking them if there is ever going to be an option within the software to >select a music file. This same problem occurs when using the VOP software from JoHeR. Jean at least allows for the selection of a >music file. > >This issue is causing my users and company “Big” problems as customers believe that the call has been placed into a “Black >Hole” when placed on hold. LoL…. > >Mike, thanks for the quick response to my question and post, Do you have MoH enabled in sipxbridge? If so, then external call going through sipxbridge should get MoH regardless of whether the phone/softphone supports it if sipxbridge has it enabled. This doesnt help internal to internal calls but I suspect most "customers" are external calls. -M
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