It is not there. I've tried Devices>Gateways>Add new gateway... a dozen times. I've restarted all the services, I've rebooted the server, even reinstalled... It is not there. I'm using Firefox 11 on Ubuntu 11.10. I'm also using Chromium (not supported) on the same OS. I've tried both FireFox and IE in Windows XP Pro, it is not there.

To comment on Tony's reply, I have a Sonicwall NSA 240 firewall. I have SIP transformations disabled. I have Consistent NAT enabled. I've opened ports 5080 UDP, 5060 UDP & TCP (for remote phones) and 30000-31000 UDP for RTP. I've also created the NAT policies to direct WAN traffic on these ports to the sipx server. All trafic going out to the WAN is allowed. I have connection limiting on 5060 to prevent a SIP DoS.

I have not downloaded a new iso lately. I can try that next. Should I stick with 4.2 or go to 4.4? I'm using Polycom phones.

Stiles

On 03/26/2012 05:12 PM, Todd Hodgen wrote:

You are missing something with your Gateway setup. If you go to Gateway, and click on the box with "add new gateway" and select SIP trunk it will open a new gateway configuration screen. 4^th item down is the templates selection box...........................

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *Stiles Watson
*Sent:* Monday, March 26, 2012 2:05 PM
*To:* Discussion list for users of sipXecs software
*Subject:* [sipx-users] voip.ms config

Walking through Tony's voip.ms how-to. All my notes are delimited by ---> <---and are in /_italics and underlined_/.

*Dealing with Step 3, online with voip.ms*
At the voip.ms portal:

Main Menu > Account Settings (for a main account, not subaccounts) >Account Restrictions

Adjust the call timer restrictions here for US and International calls as desired.
    --->/_Made no changes to the defaults_/<---

 1.     Click GENERAL>Music on hold = No Music-Silence [APPLY]
    --->/_Done_/<---
 2.     Click INBOUND SETTINGS > Protocol = SIP--->/_Done_/<---,
    Device Type = IP PBX Server, Asterisk or
    Softswitch--->/_Done_/<--- (otherwise ALL your DID calls use the
    account number in the invite). [APPLY]
 3.     Click DEFAULT DID ROUTING>Choose the default city your calls
    should go to when setting up new numbers--->/_Done_/<--- and what
    account/subaccount should be used by default for new
    numbers--->/_Done_/<---. [APPLY]
 4.     Click ADVANCED>NAT = No--->/_Done_/<---, DTMF Mode = AUTO (or
    RFC2833, either is essentially the same with sipx, since it only
    uses RFC2833/sip)--->/_Done, chose AUTO_/<---, Allowed Codecs =
    G.711 (uncheck the others)--->/_Done_/<---[APPLY]


After you purchase a DID number, ensure it is pointed to the city where you have a registration and the account associated with that registration (We'll use Atlanta in this example).

Account 123456 is my main account with voip.ms. So when I create or edit DID 4345551234 I make sure it points to SIP/IAX account [123456] and set the DID Point of Presence for "Atlanta, GA". Change the dialtimeout to 300s, and [APPLY].--->/_Done, purchased DID, pointed it to my account and presence of Atlanta, GA_/<---

*Dealing with Step 4, in sipxconfig.*

We will create the gateway, apply it, register it, confirm it at both sides instantly, assign a DID and send and receive a call.

Create the Gateway. I'll make it easy with screenshots:

Devices>Gateways>AddNewGateway (link at top right), choose SIP Trunk

--->/_NOTE: Screen shot shows a "User provider template" drop-down, but this drop-down does not exist on my Gateway Details>Configuration screen! I am using 4.2.1-018971.21.0_/ <---

enable it--->/_Done_/<---, give it a name--->/_Done_/<---, and choose the voip.ms template from the list--->/_Does not exist_/<---, change the "address to match the city name (i.e. atlanta.voip.ms)--->/_Done_/<---, CLICK APPLY.--->/_Done_/<---

Now set the dial plan up in sipxecs for outbound calls....

--->
I did not do this. I changed the digitmap under Devices>Phone Groups>group_name>Polycom SoundPoint IP 335>Line>Dial Plan to make sure the number was dialed correctly.

Digitmap: [2-9]11|0T|RR9R011xxx.T|9011xxx.T|RR91R[2-9]xxxxxxxxx|RR9R1[2-9]xxxxxxxxx|91[2-9]xxxxxxxxx|RR91919R[2-9]xxxxxx|91919[2-9]xxxxxx|*xx|[8]xxx|[1]xx.T
<---

Now finish the gateway config for the ITSP account.

--->Image removed<---

There are three fields here. username/authentication username. These are the same values, which is the account/subaccount number you have with voip.ms--->/_Done_/<---. The password is the sip password (not the portal password) in your voip.ms portal for the account/subaccount--->/_Done_/<---.[APPLY]

You will be asked to restart several services, you should do so and then wait 15 seconds or so and check to see if it is registered--->/_Done_/<---.

Go to Diagnostics>SIP Trunk SBC Statistics

--->/_Image removed_/<---

If you did this correctly the account will show registered--->/_Done_/<---. NOW, go to voip.ms and see if they concur and have the proper IP:port listed.

At the voip.ms website, login, Portal home page...it should show a green REGISTERED State --->/_Done_/<---. Hover over the dot to the right of registered, You should see your public IP address that sipx is using (you did this setting up the firewall porting, system>server>NAT and set the static IP here or are using STUN to determine it)--->/_Done, using static IP_/<---. The IP should show your port as "5080?--->/_Done_/<---. if it does not, you should go back and address your firewall configuration.

Dialing out it simple.

Dialing in requires the DID be put in the service DID field or user ALIAS field in the format of NPANXXYYYY (4345551234). If you used this for an auto attendant or other service, you will need to restart services prompted in order to apply this setting, user aliases do not require services restart/reload--->/_Done, I added the voip.ms DID as an Alias to the default Auot Attendant_/<---. You should be able to set the default caller ID in the gateway (if it needs a glocal setting, or leave blank and set the caller ID in each user line as desired, don't leave both blank).

Congratulations, you have trunking and DID services setup without any paperwork in 15 minutes!

--->/_Done, except for retrieving hold and canceling transfers_/<---

Stiles



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