Stiles, I’m not sure what version don’t work with sipXecs, but I’m pretty
clear on what versions are working and recommended.   3.2.4b and 3.2.6 are
the 3.2.x verions that I am aware of.  I’ve had good luck with both of them
so far.



From: [email protected]
[mailto:[email protected]] On Behalf Of Stiles Watson
Sent: Tuesday, March 27, 2012 9:35 AM
To: [email protected]
Subject: Re: [sipx-users] voip.ms config



I can do that. I thought I saw an email a while back about Polycom phones
and 4.4 and firmware. Still looking for it, but while I search. Is there an
issue with using Polycom 335 rev 3.2.1.0078 with sipx 4.4?

Stiles

On 03/27/2012 12:16 PM, Tony Graziano wrote:

To keep this shorter the behavior is different in 4.4. Updating would keep
us all from having to use a way back machine.

On Mar 27, 2012 12:05 PM, "Stiles Watson" <[email protected]> wrote:

This is where one swallows one's pride.... The way I was entering data
caused the drop-down to not be displayed.

To keep this short:

1.      When you first select Add new gateway>Sip Trunk, the template drop
down is not visible. I was not aware this was the case until yesterday. I
just thought it was not there.
2.      The template drop-down is only displayed after you enter a name for
the gateway and then select the default SBC.
3.      If you ever click the Apply button before both the name and SBC are
entered, the drop down is never displayed.

This is why I never saw the template drop-down.

Now, having said all of that, I deleted my existing voip.ms gateway and
created a new one using the template drop-down. However, this did not fix my
problem and everything is as it was before. I still can not retrieve a call
from hold or cancel a transfer. I have verified in my voip.ms account that
it is registered with the public IP and port 5080.

So it looks like we are back to a firewall problem, correct?

Stiles

On 03/26/2012 06:52 PM, Tony Graziano wrote:

Choose sipxbridge then hit apply when creating the sip trunk.

On Mar 26, 2012 6:17 PM, "Tony Graziano" <[email protected]>
wrote:

Then there is something wrong wrong wrong in your setup.



Do you see NO templates? If not, you need to acknowledge if you have




Enabled

[X]



Name



Use built-in SIP Trunk SBC

[X]



Use provider template

4.2 was almost no different.

If you have trunking role enabled, it shouldshow an option (4.2 was a little
different) in that you had to choose the sipXbridge-1 selection from the
dropdown.

Do us all a favor and look at creating a siptrunk/gateway and seeing what
options you have there.





On Mon, Mar 26, 2012 at 6:10 PM, Stiles Watson <[email protected]>
wrote:

It is not there. I've tried Devices>Gateways>Add new gateway... a dozen
times. I've restarted all the services, I've rebooted the server, even
reinstalled... It is not there. I'm using Firefox 11 on Ubuntu 11.10. I'm
also using Chromium (not supported) on the same OS. I've tried both FireFox
and IE in Windows XP Pro, it is not there.

To comment on Tony's reply, I have a Sonicwall NSA 240 firewall. I have SIP
transformations disabled. I have Consistent NAT enabled. I've opened ports
5080 UDP, 5060 UDP & TCP (for remote phones) and 30000-31000 UDP for RTP.
I've also created the NAT policies to direct WAN traffic on these ports to
the sipx server. All trafic going out to the WAN is allowed. I have
connection limiting on 5060 to prevent a SIP DoS.

I have not downloaded a new iso lately. I can try that next. Should I stick
with 4.2 or go to 4.4? I'm using Polycom phones.

Stiles



On 03/26/2012 05:12 PM, Todd Hodgen wrote:

You are missing something with your Gateway setup.  If you go to Gateway,
and click on the box with “add new gateway” and select SIP trunk it will
open a new gateway configuration screen.  4th item down is the templates
selection box………………………



From: [email protected]
[mailto:[email protected]] On Behalf Of Stiles Watson
Sent: Monday, March 26, 2012 2:05 PM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] voip.ms config



Walking through Tony's voip.ms how-to. All my notes are delimited by --->
<---and are in italics and underlined.

Dealing with Step 3, online with voip.ms
At the voip.ms portal:

Main Menu > Account Settings (for a main account, not subaccounts) >Account
Restrictions

Adjust the call timer restrictions here for US and International calls as
desired.
    --->Made no changes to the defaults<---

1.          Click GENERAL>Music on hold = No Music-Silence [APPLY]
--->Done<---
2.          Click INBOUND SETTINGS > Protocol = SIP--->Done<---, Device Type
= IP PBX Server, Asterisk or Softswitch--->Done<--- (otherwise ALL your DID
calls use the account number in the invite). [APPLY]
3.          Click DEFAULT DID ROUTING>Choose the default city your calls
should go to when setting up new numbers--->Done<--- and what
account/subaccount should be used by default for new numbers--->Done<---.
[APPLY]
4.          Click ADVANCED>NAT = No--->Done<---, DTMF Mode = AUTO (or
RFC2833, either is essentially the same with sipx, since it only uses
RFC2833/sip)--->Done, chose AUTO<---, Allowed Codecs = G.711 (uncheck the
others)--->Done<---[APPLY]


After you purchase a DID number, ensure it is pointed to the city where you
have a registration and the account associated with that registration (We’
ll use Atlanta in this example).

Account 123456 is my main account with voip.ms. So when I create or edit DID
4345551234 I make sure it points to SIP/IAX account [123456] and set the DID
Point of Presence for “Atlanta, GA”. Change the dialtimeout to 300s, and
[APPLY].--->Done, purchased DID, pointed it to my account and presence of
Atlanta, GA<---

Dealing with Step 4, in sipxconfig.

We will create the gateway, apply it, register it, confirm it at both sides
instantly, assign a DID and send and receive a call.

Create the Gateway. I’ll make it easy with screenshots:

Devices>Gateways>AddNewGateway (link at top right), choose SIP Trunk

--->NOTE: Screen shot shows a "User provider template" drop-down, but this
drop-down does not exist on my Gateway Details>Configuration screen! I am
using 4.2.1-018971.21.0 <---

enable it--->Done<---, give it a name--->Done<---, and choose the voip.ms
template from the list--->Does not exist<---, change the “address to match
the city name (i.e. atlanta.voip.ms)--->Done<---, CLICK APPLY.--->Done<---

Now set the dial plan up in sipxecs for outbound calls....

--->
I did not do this. I changed the digitmap under Devices>Phone
Groups>group_name>Polycom SoundPoint IP 335>Line>Dial Plan to make sure the
number was dialed correctly.

Digitmap:
[2-9]11|0T|RR9R011xxx.T|9011xxx.T|RR91R[2-9]xxxxxxxxx|RR9R1[2-9]xxxxxxxxx|91
[2-9]xxxxxxxxx|RR91919R[2-9]xxxxxx|91919[2-9]xxxxxx|*xx|[8]xxx|[1]xx.T
<---

Now finish the gateway config for the ITSP account.

--->Image removed<---

There are three fields here. username/authentication username. These are the
same values, which is the account/subaccount number you have with
voip.ms--->Done<---. The password is the sip password (not the portal
password) in your voip.ms portal for the
account/subaccount--->Done<---.[APPLY]

You will be asked to restart several services, you should do so and then
wait 15 seconds or so and check to see if it is registered--->Done<---.

Go to Diagnostics>SIP Trunk SBC Statistics

--->Image removed<---

If you did this correctly the account will show registered--->Done<---. NOW,
go to voip.ms and see if they concur and have the proper IP:port listed.

At the voip.ms website, login, Portal home page…it should show a green
REGISTERED State --->Done<---. Hover over the dot to the right of
registered, You should see your public IP address that sipx is using (you
did this setting up the firewall porting, system>server>NAT and set the
static IP here or are using STUN to determine it)--->Done, using static
IP<---. The IP should show your port as “5080″--->Done<---. if it does
not, you should go back and address your firewall configuration.

Dialing out it simple.

Dialing in requires the DID be put in the service DID field or user ALIAS
field in the format of NPANXXYYYY (4345551234). If you used this for an auto
attendant or other service, you will need to restart services prompted in
order to apply this setting, user aliases do not require services
restart/reload--->Done, I added the voip.ms DID as an Alias to the default
Auot Attendant<---.
You should be able to set the default caller ID in the gateway (if it needs
a glocal setting, or leave blank and set the caller ID in each user line as
desired, don’t leave both blank).

Congratulations, you have trunking and DID services setup without any
paperwork in 15 minutes!

--->Done, except for retrieving hold and canceling transfers<---

Stiles





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LAN/Telephony/Security and Control Systems Helpdesk:

Telephone: 434.984.8426

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Helpdesk Customers: http://myhelp.myitdepartment.net

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LAN/Telephony/Security and Control Systems Helpdesk:

Telephone: 434.984.8426

sip: [email protected]



Helpdesk Customers: http://myhelp.myitdepartment.net

Blog: http://blog.myitdepartment.net






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