this is because tftp does not work over the raw internet (nat). this is a limitation of the tftp protocol. this is why ftp is also a choice. you m,ust nat ftp through your firewall.
On Thu, Apr 5, 2012 at 12:30 PM, Stiles Watson <[email protected]>wrote: > > > I'm trying to get a Polycom 335 to work remotely without VPN. The phone > registers and everything works except contacting the boot server. > > Registration Example: > > sip:[email protected] <sip:141@REMOTE_WAN_IP > :5060;x-sipX-privcontact=REMOTE_LAN_IP> > > On the phone, under the ServerMenu, > > - ServerType: TrivialFTP > - ServerAddr: tftp%3a%2f%2fxxx.xxx.xxx.xxx (where xxx... is the WAN IP > of the company network), I've also tried just the WAN IP. > > Under DCHP Menu, the default is Custom+Option66. I've also tried static, > but since the phone is getting its IP from a home router, there are no > options setup. From the Polycom docs, it says if nothing is returned from > the DHCP attempts, it will try what is configed in the Server Menu. > > I looked at the wiki but did not see anything about boot server for remote > polycom phones. > > I have NAT policies and firewall rules setup to forward port 69 to the > sipX server and allow the traffic through to the sipX subnet. > > Stiles > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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