Thanks. I changed the type to FTP and entered a url of WAN_IP:CUSTOM_PORT, setup the appropriate FW rules, etc. and it works.
Stiles On Thu, 5 Apr 2012 12:39:40 -0400, Tony Graziano wrote: this is because tftp does not work over the raw internet (nat). this is a limitation of the tftp protocol. this is why ftp is also a choice. you m,ust nat ftp through your firewall. On Thu, Apr 5, 2012 at 12:30 PM, Stiles Watson wrote: I'm trying to get a Polycom 335 to work remotely without VPN. The phone registers and everything works except contacting the boot server. Registration Example: sip:[email protected] [2] On the phone, under the ServerMenu, * ServerType: TrivialFTP * ServerAddr: tftp%3a%2f%2fxxx.xxx.xxx.xxx (where xxx... is the WAN IP of the company network), I've also tried just the WAN IP. Under DCHP Menu, the default is Custom+Option66. I've also tried static, but since the phone is getting its IP from a home router, there are no options setup. From the Polycom docs, it says if nothing is returned from the DHCP attempts, it will try what is configed in the Server Menu. I looked at the wiki but did not see anything about boot server for remote polycom phones. I have NAT policies and firewall rules setup to forward port 69 to the sipX server and allow the traffic through to the sipX subnet. Stiles _______________________________________________ sipx-users mailing list [email protected] [3] List Archive: http://list.sipfoundry.org/archive/sipx-users/ [4] -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] [5] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 [6] Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] [7] Helpdesk Customers: http://myhelp.myitdepartment.net [8] Blog: http://blog.myitdepartment.net [9] Links: ------ [1] mailto:[email protected] [2] mailto:sip%[email protected] [3] mailto:[email protected] [4] http://list.sipfoundry.org/archive/sipx-users/ [5] mailto:[email protected] [6] http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 [7] mailto:[email protected] [8] http://myhelp.myitdepartment.net [9] http://blog.myitdepartment.net
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