Thanks. I changed the type to FTP and entered a url of
WAN_IP:CUSTOM_PORT, setup the appropriate FW rules, etc. and it works.


Stiles 

On Thu, 5 Apr 2012 12:39:40 -0400, Tony Graziano  wrote:  

this
is because tftp does not work over the raw internet (nat). this is a
limitation of the tftp protocol. this is why ftp is also a choice. you
m,ust nat ftp through your firewall.  

 On Thu, Apr 5, 2012 at 12:30 PM,
Stiles Watson  wrote:

I'm trying to get a Polycom 335 to work remotely
without VPN. The phone registers and everything works except contacting the
boot server. 

Registration Example: 

 sip:[email protected] [2]  

On the
phone, under the ServerMenu, 

        * ServerType: TrivialFTP
        * ServerAddr:
tftp%3a%2f%2fxxx.xxx.xxx.xxx (where xxx... is the WAN IP of the company
network), I've also tried just the WAN IP.

Under DCHP Menu, the default is
Custom+Option66. I've also tried static, but since the phone is getting its
IP from a home router, there are no options setup. From the Polycom docs,
it says if nothing is returned from the DHCP attempts, it will try what is
configed in the Server Menu. 

I looked at the wiki but did not see
anything about boot server for remote polycom phones. 

I have NAT policies
and firewall rules setup to forward port 69 to the sipX server and allow
the traffic through to the sipX subnet.  

Stiles

_______________________________________________
 sipx-users mailing
list
[email protected] [3]
 List Archive:
http://list.sipfoundry.org/archive/sipx-users/ [4]

  --

~~~~~~~~~~~~~~~~~~
 Tony Graziano, Manager
Telephone: 434.984.8430
sip:
[email protected] [5]
Fax:
434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In
Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 [6]
Ask about
our Internet Fax services!
~~~~~~~~~~~~~~~~~~ 
 LAN/Telephony/Security and
Control Systems Helpdesk: Telephone: 434.984.8426 sip:
[email protected] [7]  Helpdesk Customers:
http://myhelp.myitdepartment.net [8] Blog: http://blog.myitdepartment.net
[9] 

Links:
------
[1] mailto:[email protected]
[2]
mailto:sip%[email protected]
[3]
mailto:[email protected]
[4]
http://list.sipfoundry.org/archive/sipx-users/
[5]
mailto:[email protected]
[6]
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
[7]
mailto:[email protected]
[8]
http://myhelp.myitdepartment.net
[9] http://blog.myitdepartment.net
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to