The number in question was a DID that I purchased for testing. When
I talked to them they said the carrier for that number does not
support CNAM so they can not change it to anything else, but they
could blank it out. I do not understand why they can remove it, but
not set it to something else, but I don't really care. We are
actually going to keep this number so I just want to make sure it
does display the wrong company name.
I also asked them to verify if they could port all our existing
numbers and if CNAM was available for those numbers and they said
yes for both.
So Tony, are you saying that it doesn't matter if the carrier
supports CNAM or not because they can not send they name over the
PSTN?
Is this a voip.ms limitation or a voip/sip limitation?
On 04/09/2012 12:13 PM, Tony Graziano wrote:
None of this matters. You can't send callerid name on
PSTN calls witht hem, unless it is to other voip.ms
customers, at which point it sends the line subscriber name, not
the trunk name.
It means when you ported the number to voip.ms you
didn't check the box to specify callerid name so they will
require you to "re-port" the number (additional fees apply) to
get rid of the low cost no-name provider they ported you to when
you did the original port.
On Mon, Apr 9, 2012 at 12:02 PM,
Stiles Watson <[email protected]>
wrote:
OK, I understand. I
see the name in the voip.ms CDR.
I'll contact voip.ms to
change the display name.
Thanks,
Stiles
On 04/09/2012 11:54 AM, Nathaniel Watkins wrote:
The
ITSP still gets this information – they just
don’t deliver it to the end client.
otherwise i could change
my text to read whatever i want...
On Mon, Apr 9, 2012 at
11:36 AM, Stiles Watson <[email protected]>
wrote:
I'm using voip.ms
for my ITSP. In the gateway settings I
have "Specifiy
Caller ID" checked and the 1+10 digit
number in the "Caller ID" field
and 'Datatek Ink' in the "Display name"
field. The correct number is
displaying, but the display name for the
caller id is coming across as
'Starnet Inc ra'.
Starnet Inc is a voip provider in Raleigh,
NC. My guess is that
voip.ms
either bought some numbers from them or is
using them as part of their
network.
Anyway, is there a way to have the right
display name?
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