no, you don't want to register another line to the phone

what you want to do is have 1 call per line and 2 line appearances...

should be a setting on that same page where you limit it to 1 call per line
key.

On Thu, Apr 12, 2012 at 11:57 AM, Stiles Watson <[email protected]>wrote:

>  That is what I did. I have one line assigned to the phone and the
> registration settings as below.
>
> Stiles
>
>
>
> On 04/12/2012 11:54 AM, Tony Graziano wrote:
>
> You register the SAME LINE on both line appearances and set the limit to
> "1" for each.
>
> On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <[email protected]>wrote:
>
>> According to the sipX book (p 133):
>>
>> "Most multiple line IP hardware phones allow multiple calls to a single
>> line. This
>> can be quite confusing for the average phone user and difficult to deal
>> with at an
>> answering position. To remedy this problem it is easier for the user to
>> have multiple
>> appearances of the same line on their telephone. Each successive call
>> will ring on the
>> next line appearance."
>>
>> I am using the recommended setup on the Polycom 335 phones, but the
>> behaviour is not as indicated. When the second call comes in, it does
>> not ring on the successive line, but goes straight to v-mail. I'm using
>> sipX 4.4.
>>
>> In my phone group, under the Registration section, I have lineKeys set
>> to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1.
>> After sending the profiles to the phones, they show the correct ext on
>> each line. I can make two outgoing calls, but I can only receive one.
>>
>> I have also tried assigning the same ext twice to the phone. This again
>> results in the same ext appearing on each line key as desired, but when
>> the second call comes in, it does not ring the second line, but rings
>> the first line. If I answer an incoming call while on another call, the
>> first call goes to hold (this is an assumption because I hear the MOH
>> music), but I do not see how to put the second call on hold and retrieve
>> the first call. If I hang up the second call without picking up the
>> first, they both get disconnected.
>>
>> I'd rather have the solution indicated in the book.
>>
>> Stiles
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
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