If you are using any EFK features in the 335 all bets are probably off too...
On Thu, Apr 12, 2012 at 1:41 PM, Michael Picher <[email protected]> wrote: > That should work fine, it has on every 650 i've ever tried it on. I've > honestly never ever tried it on a 335 however. I generally use this > feature for operator types... and operator types don't use 335's. > > Mike > > On Thu, Apr 12, 2012 at 12:58 PM, Stiles Watson <[email protected]>wrote: > >> I'm either not communicating my settings clearly or I'm not >> understanding what I'm being told to do. >> >> I have one and only one line assigned to the phone and I have lineKeys >> set to 2 and callsPerLineKey set to 1. I set the profiles and after the >> phone reboots, I verified that these are the setting which are on the phone. >> >> Stiles >> >> >> On 04/12/2012 12:42 PM, Michael Picher wrote: >> >> no, you don't want to register another line to the phone >> >> what you want to do is have 1 call per line and 2 line appearances... >> >> should be a setting on that same page where you limit it to 1 call per >> line key. >> >> On Thu, Apr 12, 2012 at 11:57 AM, Stiles Watson >> <[email protected]>wrote: >> >>> That is what I did. I have one line assigned to the phone and the >>> registration settings as below. >>> >>> Stiles >>> >>> >>> >>> On 04/12/2012 11:54 AM, Tony Graziano wrote: >>> >>> You register the SAME LINE on both line appearances and set the limit to >>> "1" for each. >>> >>> On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson >>> <[email protected]>wrote: >>> >>>> According to the sipX book (p 133): >>>> >>>> "Most multiple line IP hardware phones allow multiple calls to a single >>>> line. This >>>> can be quite confusing for the average phone user and difficult to deal >>>> with at an >>>> answering position. To remedy this problem it is easier for the user to >>>> have multiple >>>> appearances of the same line on their telephone. Each successive call >>>> will ring on the >>>> next line appearance." >>>> >>>> I am using the recommended setup on the Polycom 335 phones, but the >>>> behaviour is not as indicated. When the second call comes in, it does >>>> not ring on the successive line, but goes straight to v-mail. I'm using >>>> sipX 4.4. >>>> >>>> In my phone group, under the Registration section, I have lineKeys set >>>> to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. >>>> After sending the profiles to the phones, they show the correct ext on >>>> each line. I can make two outgoing calls, but I can only receive one. >>>> >>>> I have also tried assigning the same ext twice to the phone. This again >>>> results in the same ext appearing on each line key as desired, but when >>>> the second call comes in, it does not ring the second line, but rings >>>> the first line. If I answer an incoming call while on another call, the >>>> first call goes to hold (this is an assumption because I hear the MOH >>>> music), but I do not see how to put the second call on hold and retrieve >>>> the first call. If I hang up the second call without picking up the >>>> first, they both get disconnected. >>>> >>>> I'd rather have the solution indicated in the book. >>>> >>>> Stiles >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> ~~~~~~~~~~~~~~~~~~ >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: [email protected] >>> Fax: 434.465.6833 >>> ~~~~~~~~~~~~~~~~~~ >>> Linked-In Profile: >>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>> Ask about our Internet Fax services! >>> ~~~~~~~~~~~~~~~~~~ >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected] >>> >>> Helpdesk Customers: http://myhelp.myitdepartment.net >>> Blog: http://blog.myitdepartment.net >>> >>> >>> _______________________________________________ >>> sipx-users mailing [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> Michael Picher, Director of Technical Services >> eZuce, Inc. >> >> 300 Brickstone Square >> >> Suite 201 >> >> Andover, MA. 01810 >> O.978-296-1005 X2015 >> M.207-956-0262 >> @mpicher <http://twitter.com/mpicher> >> www.ezuce.com >> >> >> ------------------------------------------------------------------------------------------------------------ >> There are 10 kinds of people in the world, those who understand binary >> and those who don't. >> >> >> >> _______________________________________________ >> sipx-users mailing [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Michael Picher, Director of Technical Services > eZuce, Inc. > > 300 Brickstone Square**** > > Suite 201**** > > Andover, MA. 01810 > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > www.ezuce.com > > > ------------------------------------------------------------------------------------------------------------ > There are 10 kinds of people in the world, those who understand binary and > those who don't. > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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