Do you have a sipx-trace for us to look at? Grab a trace of a call to a single polycom and then to a hunt group.
If the polycom cant answer it typically means it doesnt like something in the invite. We should be able to compare the invites and see if valcom or sipx is dropping some needed info. -M >>> "Robert Doick" <[email protected]> 05/01/12 11:57 AM >>> I still have not overcome this issue guys. Valcom have confirmed that they are able to do this internally on their test rig. In that they can call a hunt group from a Valcom VIP-172L and answer successfully on their sipX system with Polycom phones. I am bewildered am really stuck at where to go with this.... Did I mention that if I call the hunt group from a phone on the system I can answer it from the Polycom’s in the hunt group OK....it just doesn’t work with the Valcom.... From: Robert Doick Sent: 30 April 2012 16:31 To: 'Discussion list for users of sipXecs software' Subject: RE: [sipx-users] Interesting Hunt Group Issues from the UK Ahh I see how that might work....OK well then sure I will try it and keep you guys posted – thanks to you all once again. From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: 30 April 2012 16:24 To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Interesting Hunt Group Issues from the UK I think he simply means to enact a b2bua function via sipxbridge to see if the valcom is just not "that good of a sip client" (i.e. stateless proxy or b2bua only). Keep us posted. On Mon, Apr 30, 2012 at 10:59 AM, Robert Doick <[email protected]> wrote: Well it maybe is verging on the excessive – but I’ll try and give it a try just for *jokes* ! I mean can you imagine how much all the deliveries and people entering the site would cost us in PSTN phone calls just to answer and let them in through the doors! From: [email protected] [mailto:[email protected]] On Behalf Of Nathaniel Watkins Sent: 30 April 2012 15:45 To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Interesting Hunt Group Issues from the UK This is a bit excessive...however… What if you have it dial an outbound number – a number that actually traverses the pstn – but comes back into your sipXecs server. Have that phantom user ring to a group… From: [email protected] [mailto:[email protected]] On Behalf Of Robert Doick Sent: Monday, April 30, 2012 10:30 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Interesting Hunt Group Issues from the UK Thanks Tony, yes I was aware of the other brands, and was on the verge of buying Cyberdata units, but in the end went with Valcom because I read that they worked better with sipX.....which may or may not be true......I am sure though that this is a pretty simply issue for them to sort out...I just need to get hold of the right person in their support department probably! I mean it works perfectly if I want to the intercom to call one user/phone....but I don’t I want it to call a number of people! This message and any files transmitted with it are intended only for the individual(s) or entity named. 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