Dear All - an update for you.
I thought it was up to date, on firmware 2.17 which is what their tech
support sent me. I'd already cross-ref'd their config with mine, and it
was the same, using IP for registration.
However I can now confirm that the latest (as far as I know) is 2.19
which was sent to me overnight from Valcom.
Guess what - IT WORKS!!! :D)
They must have some new code on the 2.19 firmware which addresses the
way hunt groups are handled - because as soon as I updated the
VIP-172L's with 2.19 they all started to work.
So thank you all so much for your comments, suggestions and help - it
turns out it wasn't a sipX issue at all, but we kinda knew that already
;-) !!
Thanks again,
Regards
Rob.
From: [email protected]
[mailto:[email protected]] On Behalf Of Nathaniel
Watkins
Sent: 01 May 2012 19:42
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Interesting Hunt Group Issues from the UK
I'm guessing your firmware is up to date. I'd ask Valcom to send you
their config - check to see if they are using fqdn or ip vs SRV records
for registration.
From: [email protected]
[mailto:[email protected]] On Behalf Of Robert
Doick
Sent: Tuesday, May 01, 2012 11:55 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Interesting Hunt Group Issues from the UK
I still have not overcome this issue guys.
Valcom have confirmed that they are able to do this internally on their
test rig. In that they can call a hunt group from a Valcom VIP-172L and
answer successfully on their sipX system with Polycom phones.
I am bewildered am really stuck at where to go with this....
Did I mention that if I call the hunt group from a phone on the system I
can answer it from the Polycom's in the hunt group OK....it just doesn't
work with the Valcom....
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