Without looking I recall opening 200 tickets with nexvortex using an ingate
in less than a year.

So if it were me, and its not, I'd be really sure to not take their word
for it and do my own verification.
On Jul 9, 2012 2:10 PM, "Gerald Drouillard" <[email protected]> wrote:

> On 7/9/2012 12:53 PM, Bryan Anderson wrote:
> > Here is a trace from when I was talking with one of the users.  This
> > was the first trace I noticed it on.  This was obtained using
> > sipx-dialog-count and sipx-trace.
> >
> > I have seen 5 other traces that match this behavior and all the calls
> > cut at ~24sec.  The carrier is NexVortex.  When I brought this them
> > they pulled their traces and we com paired.  They never got the ACK.
> > My first instinct says Comcast but not necessarily, and I am not sure
> > where to test it.  Once thought was between two of our SipXecs System
> > on different internet service providers.
> >
> > -Bryan Anderson
> >
> Sounds like you are have an ALG/firewall issue on one of your routers.
>
> --
> Regards
> --------------------------------------
> Gerald Drouillard
> Technology Architect
> Drouillard & Associates, Inc.
> http://www.Drouillard.biz
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

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