> > I plan to, but I just got to figure out how. I think I will run a ?call > generator? from the server in this office to one of our others. We really > haven't had to many issues with NexVortex since we go the big one when we > first went live two years ago fixed. I know they use Level3 and BroadVox > to carry their calls. > > @Gerald - There is only one router we have any control over and that is > the Comcast modem/router. If it were the ALG/Firewall wouldn't this impact > all calls? > -Bryan Anderson > > > On Mon, Jul 9, 2012 at 11:23 AM, Tony Graziano < > [email protected]> wrote: > >> Without looking I recall opening 200 tickets with nexvortex using an >> ingate in less than a year. >> >> So if it were me, and its not, I'd be really sure to not take their word >> for it and do my own verification. >> On Jul 9, 2012 2:10 PM, "Gerald Drouillard" <[email protected]> >> wrote: >> >>> On 7/9/2012 12:53 PM, Bryan Anderson wrote: >>> > Here is a trace from when I was talking with one of the users. This >>> > was the first trace I noticed it on. This was obtained using >>> > sipx-dialog-count and sipx-trace. >>> > >>> > I have seen 5 other traces that match this behavior and all the calls >>> > cut at ~24sec. The carrier is NexVortex. When I brought this them >>> > they pulled their traces and we com paired. They never got the ACK. >>> > My first instinct says Comcast but not necessarily, and I am not sure >>> > where to test it. Once thought was between two of our SipXecs System >>> > on different internet service providers. >>> > >>> > -Bryan Anderson >>> > >>> Sounds like you are have an ALG/firewall issue on one of your routers. >>> >>> -- >>> Regards >>> -------------------------------------- >>> Gerald Drouillard >>> Technology Architect >>> Drouillard & Associates, Inc. >>> http://www.Drouillard.biz >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected].**net<[email protected]> >> >> Helpdesk Customers: >> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >> Blog: http://blog.myitdepartment.net >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >
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