You need to be more specific. In 4.4 ACD there was a 3rd party integration that had a "status board" of sorts.
In 4.6 it uses OpenACD, so this is a good question for OpenACD group too. What version are you asking about? On Thu, Oct 4, 2012 at 11:47 AM, Aaron Carlson <[email protected]>wrote: > Is there functionality for realtime monitoring of agent statuses (ie, > people being on DND, on a call, inbound/outbound, that sort of thing)? > > Aaron > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! <http://sipxcolab2013.eventbrite.com/?discount=tony2013> -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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