Does OpenACD have any sort of functionality of this nature?


On Thu, Oct 4, 2012 at 1:10 PM, Tony Graziano
<[email protected]>wrote:

> I don't know if it is still available...
>
> http://wiki.voiceworks.pl/display/vwost/sipXworks+example+queue+stats+screen
>
>
> On Thu, Oct 4, 2012 at 12:55 PM, Aaron Carlson <[email protected]>wrote:
>
>> I'm using 4.4, just getting things set up, trying to transition away from
>> our POTS system.
>>
>> That actually sounds like what I'm looking for, I've tried checking the
>> wiki, but I can't locate it. Is there a list of third-party
>> plugins/software out there? Apologies for all the noob queries.
>>
>> Aaron
>>
>> On Thu, Oct 4, 2012 at 11:52 AM, Tony Graziano <
>> [email protected]> wrote:
>>
>>> You need to be more specific.
>>>
>>> In 4.4 ACD there was a 3rd party integration that had a "status board"
>>> of sorts.
>>>
>>> In 4.6 it uses OpenACD, so this is a good question for OpenACD group too.
>>>
>>> What version are you asking about?
>>>
>>> On Thu, Oct 4, 2012 at 11:47 AM, Aaron Carlson <[email protected]>wrote:
>>>
>>>> Is there functionality for realtime monitoring of agent statuses (ie,
>>>> people being on DND, on a call, inbound/outbound, that sort of thing)?
>>>>
>>>> Aaron
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> [email protected]
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: [email protected]
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
>>> 2013!
>>>  <http://sipxcolab2013.eventbrite.com/?discount=tony2013>
>>>
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: [email protected].**net<[email protected]>
>>>
>>> Helpdesk Customers: 
>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
> 2013!
>  <http://sipxcolab2013.eventbrite.com/?discount=tony2013>
>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected].**net<[email protected]>
>
> Helpdesk Customers: 
> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to