I'm using 4.4, just getting things set up, trying to transition away from our POTS system.
That actually sounds like what I'm looking for, I've tried checking the wiki, but I can't locate it. Is there a list of third-party plugins/software out there? Apologies for all the noob queries. Aaron On Thu, Oct 4, 2012 at 11:52 AM, Tony Graziano <[email protected] > wrote: > You need to be more specific. > > In 4.4 ACD there was a 3rd party integration that had a "status board" of > sorts. > > In 4.6 it uses OpenACD, so this is a good question for OpenACD group too. > > What version are you asking about? > > On Thu, Oct 4, 2012 at 11:47 AM, Aaron Carlson <[email protected]>wrote: > >> Is there functionality for realtime monitoring of agent statuses (ie, >> people being on DND, on a call, inbound/outbound, that sort of thing)? >> >> Aaron >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab > 2013! > <http://sipxcolab2013.eventbrite.com/?discount=tony2013> > > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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