I went to Microsoft's free ante virus program, and was using Avast until I
tried to open an email program. Now, before Avast was updated, it worked
fine. The minute the updated that was made in November of last year, things
went south on me. Nothing would read on the screen, and Jaws wasn't
responding to any commands. The Jaws curser wasn't working correctly, and
nothing was readable in my inbox. So I went back to Microsoft security
essentials. On my windows 8.1 machine, I'm using the built-in windows
defender program, and haven't had any issues with the program.

Best:

James 

 

From: Skypeenglish [mailto:[email protected]] On
Behalf Of Mike DeZinno via Skypeenglish
Sent: Friday, February 06, 2015 8:04 AM
To: screen readers' access to skype and its interface.
Subject: [Skypeenglish] another place to consider for Skype problems

 

Good morning Skypites:
I'm just putting this out there as a possible explanation for some of the
random nature of the Skype issues I have been reading about in recent weeks.
I see some of you having certain issues and others challenging them
responding back that others aren't having those issues so the answer is not
what someone else just shared here in the forum.
 Here is what I just learned yesterday which has me wondering if we might
not be looking in the wrong place for answers.
 I'm a JAWS user currently working with JAWS 16.
About two months ago I had many of the problems we have seen discussed here
in the group and many of you were kind enough to offer help and I was able
to go backward to a prior version of Skype and JAWS scripts and since that
time all has been well until recently.
Over the last few weeks Jaws has been acting weird with Skype and a few
other older applications that I have been using for years.
The problems in nature are intermittent and because of that have been
difficult to nail down for a definite  cause.
Yesterday a high level JAWS tech user told me that recent upgrades in some
of the anti virus software could be the cause of some of our issues because
of the way screen readers work it sees a screen reader as a potential
possible threat.
I'm currently using Avast and he did say that Avast is for sure on that
list, so now I need your help again.
What are you all using for virus protection that isn't messing up your
screen reader and that's also blind friendly to use?
Thanks for any and all help,
Mike, from SC
 

Thanks for posting to the skype english list.

to contact skype support with any questions regarding your account email 
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To  access scripts for the latest version of skype go to
http://www.dlee.org/skype


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