I've read that IBM and Dell only pay between 10 and 20 US for each copy
of windows so good luck. 

If you really want to try, make it formal, give them a chance to reply
and inform them that you will, if unsatisfied, take them to some
consumer body such as the Dept. of Consumer Affairs in NSW. Really, I
think there is policy just to put off these sort of requests
indefinately, until a govt body does something.

Still as they say, squeaky wheel gets the grease.

A better way of complaining is to just convert 10 friends/associates to
Open Office or Star Office for every copy of windows you are forced to
buy. This causes considerable pain to the originating OS creator as the
only two areas making the bucks are the windows division and the office
division. This tactic, whilst not as satisfying has a better end result.

Stu


On Wed, 2003-03-12 at 11:39, Peter Domachuk wrote:
> G'day All,
> 
> I have recently purchased a Dell laptop which is happily running RH8.0, 
> which is all good. I wish to get my money back on the OEM copy of XP 
> Home that came with the system. I repartitioned the disk as soon as it 
> was out of the box, I've not opened any packaging, and indeed, I've not 
> run a Microsoft product on the system. These precautions were farily 
> academic however, since I can't even get Dell to return my phone calls. 
> My question to the forum is: What degree of sucess has anyone out there 
> had with refunding the value of thier OEM copy of windows, be it from 
> the manufacturer of Microsoft itself? Is Microsoft even approachable in 
> this issue? I'm happy to hear any and  all experiences, anything will 
> help at this point.
> 
> Much obliged
> 
> Peter Domachuk
> 
> -- 
> SLUG - Sydney Linux User's Group - http://slug.org.au/
> More Info: http://lists.slug.org.au/listinfo/slug
> 


-- 
SLUG - Sydney Linux User's Group - http://slug.org.au/
More Info: http://lists.slug.org.au/listinfo/slug

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