I've been looking for issue/problem/request tracking software, and have send RT (request tracker) (http://bestpractical.com) recommended in many places.
I've had a go at installing it but I must say it is _the_ most difficult program I have had to install from source in over 10 years. It seems extraordinarily sensitive to versions in all it's bits (perl, perl modules, mysql, apache modules), and even if I do get it running I suspect it's going to be hell to maintain/fix. To my question ... is it worth it? Is it really so much better than other request/issue/problem trackers? e.g. scarab.tigris.org for instance? Does anyone have any other suggestions? Regards, Matt PS. I'd post this to the RT list, but I'd rather not offend them, and I think I've seen a few RT users on this SLUG list. -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
