<quote who="[EMAIL PROTECTED]"> > I've been looking for issue/problem/request tracking software, and have > send RT (request tracker) (http://bestpractical.com) recommended in many > places.
> To my question ... is it worth it? Is it really so much better than other > request/issue/problem trackers? e.g. scarab.tigris.org for instance? Does > anyone have any other suggestions? I have a personal grudge against RT, but it certainly serves a large number of companies (especially support and ISP admin groups) very well. So, it has penetration, if not taste. Battle on with it first, I'd say. :-) - Jeff -- Get Informed: SCO vs. IBM http://sco.iwethey.org/ "That whole 'you complete me' thing is just tragic and totally unrealistic. Go complete yourself." - Anon -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
