On Sun, Jan 02, 2005, Elliott-Brennan wrote:
> I don't know that I'd EVER change banks because I had to do some extra
> work to access their site - though if I could not access it at all,
> that'd be a problem!
Even in my case, where I would have to notify several different direct
debitors and creditors of a new bank account it's enough of a pain: it
would take two years' use or so of a good online banking site to make up
the time lost switching accounts.
It's not all or nothing. ("If you don't like it, leave!") Continuing to
use a bank's services does not somehow mean that you've invalidated your
right to complain to or about them, as discussion here occasionally
suggests. Being unable to take your business elsewhere does lose you
some power in the commericial relationship, but not all of it.
It may be worth looking at or getting involved with the Mozilla Tech
Evangelism project: http://www.mozilla.org/projects/tech-evangelism/
-Mary
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