I can see where it would not be a bad idea to put it on both the app and the
airbridge. Even though it seems the app does not have these problems it
would not hurt to have a watchdog there in case of that 3a.m. problem that
can be fixed by this. Most customers would not even notice it needed
rebooted. As long as it is a selectable option it couldnt hurt anything. You
could take it a step further and allow us to set how many times to attemp
reboot without getting associated and the amount of time it waited to do it
in between attempts.


----- Original Message -----
From: "Brendan O'Bra" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, June 11, 2003 8:43 AM
Subject: Re: [smartBridges] trouble with units.


> Another .02...
>
> I believe the spirit of the "watchdog reboot" is that "shit happens"...
> i.e., there are kernel bugs/latch states in the radio ASIC, whatever
> that can't be predicted or were never exposed in testing.  The watchdog
> accepts this and attempts to provide a last ditch attempt at fixing.
>
> Also (and I'm no expert)... I think it' s based on no data (and not lack
> of association) because the logic is much easier (just check a buffer)
> and it can therefore be checked by a timer or something else that is not
> so dependent on the kernel (i.e. has a higher probability of working
> with a crashed kernel.)
>
>
>
>
> David Blood wrote:
>
> >Actually I agree with Brendan.  One of the units I have to get replaced
will
> >associate and have excellent signal strength and Quality yet not pass
> >traffic to/Through/past my backhaul. This would be a canidate for a
reboot.
> >(thought taht would not help in this case as a reboot does not fix the
> >problem.)
> >
> >
> >The power supplys are all wa-12a12u I can plug in a older total and not
have
> >the problem with the same cable a power supply.
> >
> >
> >Kind Regards,
> >
> >David
> >
> >
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED] Behalf Of Alex Wong
> >Sent: Tuesday, June 10, 2003 6:09 PM
> >To: [EMAIL PROTECTED]
> >Subject: RE: [smartBridges] trouble with units.
> >
> >
> >Good, this info is helpful. But the logic should better based on if no
> >association (not Data) for >=5, then reboot.  Thanks.
> >
> >Alex
> >sB Tech Support
> >
> >
> >
> >
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED] On Behalf Of Brendan O'Bra
> >Sent: Wednesday, June 11, 2003 7:38 AM
> >To: '[EMAIL PROTECTED]'
> >Subject: Re: [smartBridges] trouble with units.
> >
> >
> >FWIW, this is implemented on Lucent (ap500, ap1000,rg1000) hardware as
> >the "watchdog reboot timer". It has saved our collective a$$ on many
> >occasions. The logic is, "if no data for >=5 minutes, reboot"
> >----- Original Message -----
> >From: "Alex Wong" <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Tuesday, June 10, 2003 3:16 PM
> >Subject: RE: [smartBridges] trouble with units.
> >
> >
> >
> >
> >>OK, after so many votes I will put your suggestion to the development
> >>team for consideration. Thanks for the suggestion.
> >>
> >>Alex
> >>sB Tech Support
> >>
> >>
> >>
> >>
> >>-----Original Message-----
> >>From: [EMAIL PROTECTED]
> >>[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> >>Sent: Wednesday, June 11, 2003 6:08 AM
> >>To: '[EMAIL PROTECTED]'
> >>Subject: Re: [smartBridges] trouble with units.
> >>
> >>
> >>I have 2 units down right now that have been up for weeks and I know a
> >>
> >>
> >
> >
> >
> >>simple reboot will bring it back online. Have it in the firmware where
> >>
> >>
> >
> >
> >
> >>it will reboot 3 times thats it. If it doesnt come back after 3 times
> >>you know there is a bigger problem than just a lockup. If it is a real
> >>
> >>
> >
> >
> >
> >>hard thing to do then I can understand it. But if it's not that big of
> >>
> >>
> >
> >
> >
> >>a deal to put this option in there and make it optional then it would
> >>be a great solution for some of these mystery problems.
> >>
> >>Please consider adding this option.
> >>Jerry
> >>
> >>It just looks better for it to fix itself than to have to call the
> >>user(or then call me) so that I can tell them to power cycle the unit.
> >>
> >>
> >>----- Original Message -----
> >>From: "Alex Wong" <[EMAIL PROTECTED]>
> >>To: <[EMAIL PROTECTED]>
> >>Sent: Tuesday, June 10, 2003 4:16 PM
> >>Subject: RE: [smartBridges] trouble with units.
> >>
> >>
> >>
> >>
> >>>But if there is no signal, the unit keep rebooting??? So it is not
> >>>that simple as what we want it to be. We have to find the roof cause
> >>>
> >>>
> >
> >
> >
> >>>of the problem and tackle it. It is only a small percent having such
> >>>
> >>>
> >
> >
> >
> >>>issue and the possibility is either bad power supply or flash
> >>>corruption.
> >>>
> >>>Another area is to look at environment and the installation proper
> >>>especially for outdoor units. Pls see our Ideal Installation Guide.
> >>>http://www.smartbridges.com/new/support/ideal_install.php
> >>>
> >>>Alex
> >>>sB Tech Support
> >>>
> >>>
> >>>
> >>>
> >>>-----Original Message-----
> >>>From: [EMAIL PROTECTED]
> >>>[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> >>>Sent: Wednesday, June 11, 2003 4:42 AM
> >>>To: '[EMAIL PROTECTED]'
> >>>Subject: Re: [smartBridges] trouble with units.
> >>>
> >>>
> >>>I see the same problems. Thats why I suggested they add in the
> >>>firmware that the radio reboot itself after it locks or looses
> >>>signal over 5 min. I know it would help in my situation. Usually a
> >>>simple reboot fixes everything.
> >>>
> >>>Jerry
> >>>----- Original Message -----
> >>>From: "George M. Walden" <[EMAIL PROTECTED]>
> >>>To: <[EMAIL PROTECTED]>
> >>>Sent: Tuesday, June 10, 2003 3:14 PM
> >>>Subject: Re: [smartBridges] trouble with units.
> >>>
> >>>
> >>>
> >>>
> >>>>Ditto, on the Ethernet issue w/ sB2100.  We have had 3 customers
> >>>>that
> >>>>
> >>>>
> >>>needed
> >>>
> >>>
> >>>>replaced (as of now) 3 times each (total of 9 units).....all flaky
> >>>>
> >>>>
> >
> >
> >
> >>>>units were from the last shipment.  Or, should I say, from the
> >>>>first
> >>>>
> >>>>
> >>>>batch of units that made it to the USA from sB's new contract OEM.
> >>>>
> >>>>-George M. Walden
> >>>>
> >>>>
> >>>>on 6/10/03 1:19 PM, Scott Damron at [EMAIL PROTECTED] wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Yes,
> >>>>>My last one would not see the AP and the ethernet and wireless
> >>>>>lights would go out when you did a search for wireless networks.
> >>>>>
> >>>>>
> >
> >
> >
> >>>>>It
> >>>>>
> >>>>>
> >>>>>would see the network when you rebooted, but when you tried to
> >>>>>assoc. it, it would again loose both lights and freeze.
> >>>>>Luckily, we
> >>>>>
> >>>>>
> >>>>>purchased them from electro comm and they RMA'd them without
> >>>>>trouble.
> >>>>>
> >>>>>Scott
> >>>>>
> >>>>>-----Original Message-----
> >>>>>From: [EMAIL PROTECTED]
> >>>>>[mailto:[EMAIL PROTECTED] On Behalf Of David Blood
> >>>>>Sent: Tuesday, June 10, 2003 10:52 AM
> >>>>>To: [EMAIL PROTECTED] org
> >>>>>Subject: RE: [smartBridges] trouble with units.
> >>>>>
> >>>>>
> >>>>>With my last shipment of sb2100 I am having terrible issues. I
> >>>>>don't
> >>>>>
> >>>>>
> >>>>>believe that it is the configuration as I have set up many of
> >>>>>these and have not had these problems in the past.
> >>>>>
> >>>>>Issues.
> >>>>>
> >>>>>Ethernet port is flaky.  Sometimes it works and sometime it
> >>>>>doesn't.
> >>>>>
> >>>>>
> >>>>>No distance is not an issue on the ethernet cable.  All case
> >>>>>less than 50 ft and in one case less than 5 ft. It seems to
> >>>>>happen when
> >>>>>
> >>>>>
> >>>>>I
> >>>>>
> >>>>>
> >>>>>make any configuration change.  I can power cycle the unit to
> >>>>>get it
> >>>>>
> >>>>>
> >>>>>to come back.
> >>>>>
> >>>>>When I try to  use site survey to list availabe APs I get
> >>>>>nothing.
> >>>>>
> >>>>>
> >>>>>When it does work then several aps show up.
> >>>>>
> >>>>>The air bridges lose associations and then wil not reassociate
> >>>>>with out a reboot.
> >>>>>
> >>>>>
> >>>>>Anyone else having these issues with the latest shipments?
> >>>>>
> >>>>>Kind Regards,
> >>>>>
> >>>>>David
> >>>>>
> >>>>>
> >>>>>
> >>>>>
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