I have to say hats off to SB for not just fixing the problem but posting what action they took. Wish all mfgs would do this.
Earl UpHi.net
 
 
-------Original Message-------
 
Date: Friday, July 11, 2003 10:54:33 AM
Subject: [smartBridges] Customer Advisory
 

Hi All,

 

Attached is our Investigation Report with regards to the �heat� issue that many have experienced with our products affected in recent batch. We have learned a great lesson from this and taken the corrective measure to make our product more reliable than before. Pls see attached for self-explanatory.

 

Thank you for your continued support. We apologized to those who have affected by this issue.

 

Alex

sB Tech Support

 

Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to Maintain solutions for Wireless ISPs.

 

 
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