I have seen some version of the firmware upgrade sopftware (i can't remember
which at the moment) that have this problem.  I treid a different version
and it worked just fine.  Also make sure that you are on the same subnet or
properly routed.  I have had the softwrae find a devices but not be able to
update it giving that same error because I had the wrong ip settings.

Kind Regards,

David




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Shawn Mitchell
Sent: Friday, July 25, 2003 12:30 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] "Invalid Device!" message...


Yes, I can ping the units just fine.  I included a transcript of the network
traffic between one of the airBridges and the box I'm comming from so you
can see.  I'm sending ICMP packets to the unit, and their comming back...

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of sB Tech Support
Sent: Friday, July 25, 2003 5:38
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] "Invalid Device!" message...


Hi Shawn,
Please ensure that you can PING or search the device before upgrading
the firmware on the airBridge.
Please remember that the device required to cool down (if it is heat
related issue) about 15 minutes before upgrading the new firmware.
Thank you.

Seeni, SB support

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Mitchell
Sent: Friday, July 25, 2003 2:44 PM
To: 'smartBridges'
Subject: [smartBridges] "Invalid Device!" message...

I'm getting this message also while trying to upgrade two airBridge's
remotely... and I keep getting the error message of "Invalid Device!"

the airPoints upgraded just fine...  but the airBridges won't upgrade...
any
suggestions?


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