I don't have any tips on what the problem may be but I do have some advice. Swap the unit out with a new one and do the trouble shooting on the bench. Make sure your customer doesn't begin to question their selection of an ISP.
Ray ----- Original Message ----- From: "Jeremy Oswalt" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, August 01, 2003 7:37 PM Subject: [smartBridges] Connecting with low signal > We installed a customer today using an ABO. The RSSI was between 29% and 40% with the signal strength floating between 50% and 67%. After spending hours putting up the guyed mast and running the wire, we tested the connection and can't get it to ping anything. We checked the MAC authentication table and it is entered. We reentered the WEP key and the administrator password. It associates, but we can't ping or get to anything on my network or the Internet. I'm using the latest firmware 1.07. > > I checked on the Access point and it sees it associated, but the signal properties are 0 and it shows it trasmitting data. If you look at the statistics on the ABO when you ping, it shows the failed packets, but the receive and transmit statistics are showing no errors. What am I missing? This is about our 20th customer using Airbridges, so we've done this before. Any ideas? > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.502 / Virus Database: 300 - Release Date: 7/20/2003 The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
